Junior Client Operations Specialist

1. Ensure successful, accurate execution of client communications across email, push and in-app.
2. Support the setup, configuration and QA of automated campaigns across direct channels.
3. Collaborate with internal teams including Content, Design and Product to prepare assets, validate details and launch new campaigns.
4. Assist with segmentation by setting targeting parameters and ensuring audiences are correctly defined.
5. Maintain the communications calendar, update timelines, track assets and monitor approvals.
6. Prepare reports on campaign performance to support continuous improvement in engagement and effectiveness.
7. Help maintain operational workflows, documentation and templates to support smooth delivery processes.

What we look for:

1. 2+ years of relevant experience in client communication and campaign automation.
2. Experience in building templates, incorporating feedback, and delivering campaigns on time.
3. Understanding of segmentation and ability to tailor campaigns to different audiences.
4. Strong analytical skills and a data-driven mindset.
5. A practical, hands-on approach, always looking for ways to improve and test new ideas.
6. Experience with Salesforce Marketing Cloud or similar automation systems is a plus.

Perks we offer:

1. Competitive and rewarding remuneration package.
2. Annual performance-based bonuses.
3. Comprehensive Learning Hub for continuous growth.
4. Hybrid work model: primarily office-based with scheduled home office flexibility.
5. A dynamic and inspiring environment with cutting-edge projects.
6. Career development opportunities in a global leader driving the next generation of wealth.
7. Customizable personal benefits package.
8. Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
9. Free parking with a designated space, free electric bikes, and public transportation cards.
10. Fresh fruits, snacks, and a well-stocked office kitchen.
11. Regular department team buildings and company-wide team buildings.