French Speaking Customer Service for the Top Electronics Company

Description

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a French Speaking Customer Service Representative to join the team of a top electronics company known for its cutting-edge technology and commitment to excellence. In this dynamic role, you will be the first point of contact for French-speaking customers, providing them with the support and guidance they need to enhance their experience with our client’s products. You will play an essential role in ensuring customer satisfaction by addressing inquiries, resolving issues, and delivering exceptional service. This is an excellent opportunity for individuals who are passionate about consumer services and are eager to represent a leading brand in the electronics industry. If you thrive in a fast-paced environment and enjoy helping others, this position could be the perfect fit for you. Join us at The House of Mercier, where we connect talent with opportunity and take the next step in your career while helping customers find their best solutions in the world of electronics.

Responsibilities

• Provide exceptional customer service to French-speaking clients via phone, email, and chat.
• Handle customer inquiries and complaints with professionalism and empathy.
• Assist customers in troubleshooting and resolving product-related issues.
• Educate customers on product features, specifications, and benefits.
• Process orders, returns, and exchanges accurately and efficiently.
• Maintain up-to-date knowledge of current products and promotions.
• Collaborate with other departments to ensure customer satisfaction and seamless service delivery.

• Fluent in French and proficient in English, both written and spoken.
• Previous experience in customer service or a related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in using customer service software and tools.
• Excellent problem-solving skills and attention to detail.
• Willingness to work flexible hours, including evenings and weekends.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...