French Speaking Customer Service For Car Rental Company

Description

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a French Speaking Customer Service Representative for a leading car rental company. In this role, the successful candidate will provide exceptional customer support to French-speaking clients, ensuring their needs are met and that they have a positive experience. The ideal candidate will possess strong communication skills and a passion for delivering excellent service in a fast-paced environment. You will be the first point of contact for customers, assisting them with inquiries, bookings, and issue resolution. We pride ourselves on connecting motivated individuals with rewarding positions, and we are looking for someone who exhibits professionalism and has a commitment to excellence. By joining our expanding team, you will play a crucial role in enhancing customer satisfaction and promoting the brand image of our client, while also contributing to your professional growth within the vibrant and dynamic consumer services industry. If you are fluent in French and have a penchant for customer care, we encourage you to apply and explore this exciting opportunity with us.

Responsibilities

• Provide excellent customer service to French-speaking clients via phone and email
• Assist customers with car rental inquiries, bookings, and cancellations
• Handle customer complaints and provide effective solutions
• Maintain thorough knowledge of car rental services and policies
• Process transactions accurately and efficiently
• Collaborate with team members to ensure a seamless customer experience
• Monitor customer feedback and suggest improvements to enhance service delivery

• Fluency in French and English, both written and spoken
• Previous experience in customer service or related field
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Proficient in using customer service software and tools
• Availability to work flexible hours, including weekends and holidays

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...