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VP Product Manager, Acquisition Marketing Capabilities

JPMorganChase
Full-time
Remote friendly (Wilmington, North Carolina, United States)
Worldwide
DescriptionThe Card Marketing Acquisition Capabilities Area is seeking a dynamic and customer-focused Product Manager to lead the development of innovative products and capabilities within the Card organization. This role offers significant leadership visibility and the opportunity to own a key product area that drives business growth.  As the Product Manager you will collaborate with cross-functional teams—including engineering, design, and business partners—to deliver exceptional customer experiences across web and mobile platforms. The ideal candidate is a strategic thinker with strong communication, analytical, and interpersonal skills, and a passion for digital innovation. This is a high-impact role for someone who thrives in a fast-paced environment and is committed to keeping Chase Credit Cards at the forefront of the acquisitions landscape.Job responsibilitiesDevelops a product strategy and roadmap that delivers value to customers, with a focus on ensuring Chase is at leading edge of digital capabilities.Manages discovery efforts and market research to uncover customer problems, target customer segments, and solutions to solve those problems. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.Collaborate with design, engineering, research and marketing teams to drive new features and optimization of existing ones. Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of initiatives.Identify and champion new ideas across key customer journeys to increase customer satisfaction and engagement, and ensure consistency for the customer across channels.Understand, manage, and communicate prioritization of features, with a mind toward user and business benefits and tradeoffs.Manage stakeholder communications to ensure business needs are met, set and manage expectations through effective written and oral communication  Required qualifications, capabilities, and skills5+ years of experience in product management, preferably with experience in credit cards or digital bankingAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementExperience collaborating with UX design and researchDemonstrable experience authoring business requirements, defining user stories and execution including bringing together cross functional teams within an Agile development framework  Experience in defining and building out product roadmap, prioritizing the backlog 
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