At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 4 years of experience in an applied research setting, or similar.
- Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
- Experience with product research in either a usability or generative setting.
Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Human Factors, Psychology, Anthropology, Cognitive Science, or a related field.
- 4 years of experience in an applied research setting, utilizing quantitative and qualitative methods including, usability studies, contextual inquiry, and surveys.
- Experienced in conducting research with minors (under 18 years old) and in researching AI products.
- Understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
- Ability to synthesize user research from users into actionable insights for cross-functional stakeholders.
- Ability to grow in a rapidly changing environment.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
Android is Google’s mobile operating system powering more than 3 billion devices worldwide. Android is about bringing computing to everyone in the world. We believe computing is a super power for good, enabling access to information, economic opportunity, productivity, connectivity between friends and family and more. We think everyone in the world should have access to the best computing has to offer. We provide the platform for original equipment manufacturers (OEMs) and developers to build compelling computing devices (smartphones, tablets, TVs, wearables, etc) that run the best apps/services for everyone in the world.
Responsibilities
- Conduct separate research on multiple aspects of products and experiences.
- Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, interviews, concept studies, diary studies, etc.
- Work with Designers, Product Managers, Engineers and other User Experience Researchers (UXRs) to prioritize research opportunities in a changing environment.
- Understand and incorporate technical and business requirements into research.
- Advocate research findings to audiences through written reports and in-person presentations.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also
Google's EEO Policy and
EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our
Accommodations for Applicants form.