Trading Operations Lead

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Brokerage Operations team’s mission is to ensure a secure, scalable, and customer-first trading experience. We support Robinhood's equities trading product and are responsible for trade execution, corporate actions, and best execution. This highly specialized team plays a central role in safeguarding firm and customer interests.

As a Trading Lead on the team, you’ll supervise daily trading operations, guide strategic remediation efforts (such as SEVs), and influence the design and compliance of trading products and tooling. You will operate as a critical subject matter expert across Robinhood’s equity trading ecosystem, collaborating with product, engineering, and clearing teams to drive improvements and ensure excellence. This role is high-impact, high-visibility, and central to many of Robinhood’s most important trading initiatives!

This role is based in our Lake Mary, FL; New York, NY; Denver, CO; and Chicago, IL offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

1. Leverage AI-driven initiatives to improve workflows, automate routine tasks, and enhance operational accuracy.
2. Serve as a subject matter expert during critical system outages or issues, participating in the weekly on-call rotation and remaining available outside standard business hours, including early mornings or late evenings, to ensure timely resolution
3. Mitigate firm and customer risk through intraday alert monitoring and proactively resolve account issues
4. Assist with supervision to ensure adherence to SEC and FINRA regulations, as well as written supervisory procedures
5. Monitor firm accounts, test accounts, trade corrections, and corporate actions
6. Manage our IPO Access Product
7. Support our Customer Experience team by conducting trade related research 
8. Provide subject matter expertise and collaborate with business partners on strategic initiatives
9. Maintain detailed records in accordance with standard operating procedures (SOPs) and contribute to ongoing updates and improvements to SOPs and Help Center articles to ensure accuracy and clarity.

What you bring

1. 5+ years of experience in trading operations or brokerage operations
2. Active Series 7, 63, and 24
3. Strong knowledge of trading operations, market mechanics, and the regulations that shape our business
4. Excellent analytical and problem-solving skills with comfort using data tools 
5. Experience working with middle office brokerage software systems
6. High attention to detail, ownership mindset, and comfort operating in fast-paced, evolving environments
7. Exceptional communication skills and comfort serving as a liaison between operational and technical teams
8. Prior experience supervising or signing off on trading reports
9. Familiarity with IPO workflows and capital market operations
10. Experience in cross-functional product launch initiatives
11. Ability to work before and after market hours

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Base Pay Range:

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$102,000 - $120,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$90,000 - $106,000 USD

Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)

$80,000 - $94,000 USD