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Senior Digital Marketing Account Manager [REMOTE US] Client Solutions at Theo via TechSalesJobs.org

Theo
Full-time
Remote friendly (Remote (Remote))
Worldwide
Please note: We are currently unable to hire in California and New York at this time.

Theo is a fast-growing performance media agency headquartered in Portland, Oregon. We help local and national brands across a wide range of industries advance their marketing practices through methodical, creative, and technology-driven marketing activations.

Key Responsibilities

  • Cross-functional, digital marketing team management  
    • Understand agency services and key responsibilities for cross-functional teams - including performance marketing, analytics, creative, content, UX and dev.  
    • Develop data-driven, integrated marketing strategies across all teams to support client objectives.  
    • Work with analytics and performance marketing teams to track budgets and develop performance insights and recommendations for clients.  
    • Lead internal team huddles, facilitating strategic conversations and team collaboration. 
    • Identify any potential team issues and ensure expectations are clear, realistic, and communicated.  
  • Client relationship management:  
    • Act as the main point of contact and develop strong client relationships with proactive and timely communication.  
    • Lead weekly client status meetings.  
    • Understand client business and marketing objectives and ensure the client's needs and requirements are represented during strategy and planning formation.  
    • Act as a liaison between clients and the agency; communicate client expectations and make sure they are defined and documented to internal teams.  
  • Project management  
    • Understand and manage client scope and billing process.  
    • Delegate across teams for projects, working with internal teams to create clear project timelines, milestones, and deliverables.  
    • Manage multiple client accounts and projects via project management software (Asana) and oversee all final deliverables. 

Benefits

  • Healthcare, Dental & Vision Insurance, Theo covers 75%
  • Matching 401K - 100% up to 4%
  • Unlimited PTO 
  • Maternity/Paternity benefits 
  • Remote work support 
  • Complementary supplemental insurance 
  • Unlimited volunteer time
  • Charity matching