About this role
Are you a highly motivated professional looking to elevate your career by joining the world's largest asset manager? Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance, working with both internal partners and clients? We know how important it is to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over $8 trillion of assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, and improve their financial well-being.
The Latin America (LatAm) business for BlackRock serves a wide range of institutional and wealth clients across the region. This includes corporate, public and industry pension plans, insurance companies, third-party mutual funds, endowments, foundations, charities, corporations, official institutions, banks, registered investment advisors, family offices and other financial intermediaries throughout the region.
The LatAm Sales Support Desk supports relationship management and commercial specialists through dedicated coverage to process-oriented sales and client requests. The impact of the Sales Support Desk improves internal efficiencies and client experience through streamlined processing within client-focused deliverables. As a member of the team, you will assist in improving our efficiencies, identifying opportunities for ongoing automation and technology advancements, and play a leading role in delivering essential tools and resources to enable BLK’s commercial success potential and deliver for clients.
Additionally, the team leads LatAm’s Center of Excellence, focused on increasing efficiency, scalability, and strengthening controls within the marketing materials approval process, ensuring smooth execution and compliance across the region.
The team sits in LatAm’s Business Operations Group within the firm’s global Technology & Operations group at BlackRock.
Manage client requests regarding mutual funds and ETFs
Develop expertise in regional Marketing Compliance, including regulations governing the distribution and use of marketing materials in each country
Serve as a central communication link between the Sales and Marketing Compliance teams
Work to improve processes and implement changes to enhance efficiency.
Maintain a comprehensive inventory of product-related information for client reference.
Support data maintenance processes, ensuring accurate fund performance metrics.
Assist with requests for Morningstar comparison reports or similar analyses as needed.
Participate in client meetings alongside Relationship Managers and follow up on action items.
1-2 years of experience within the financial services industry is preferred
Strong organizational skills with the ability to execute consistently, maintain attention to detail, and complete tasks efficiently.
Proven track record of collaborating across complex organizations and build strong client relationships at all levels.
Strong interpersonal and communication skills, with fluency in English and Spanish (written and oral).
Proficiency in Microsoft office (Power Point, Excel and Word) is required.
Candidates must be willing to obtain local certifications if required over time for the role (ie AMIB certification)
Proficiency in data analysis and visualization is required; knowledge of SQL, Python, and VBA is preferred.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.