Revenue Operations Manager, Marketing

BACKGROUND & ROLE OVERVIEW:As a Revenue Operations Manager at Retool, you will play a crucial role in supporting our Go-To-Market (GTM) strategies through analysis, dashboard development, and process improvements. You will exemplify Retool's core values and contribute to our mission by providing insights that influence strategic decisions across the company. Your work will directly impact our ability to grow and scale by enhancing the efficiency and effectiveness of our GTM operations. You will join a growing Revenue Operations team which prides itself on being a solution-driven, strategic partner to Retool business owners. You’ll be expected to challenge the status quo, while partnering with stakeholders to translate data into revenue.WHY WE’RE LOOKING FOR YOU: Retool has experienced significant growth, increasing revenue 10x over the past three years. Through rapid iterations and an evolving approach, we have expanded our customer base and refined our sales and marketing strategies. Now, we are looking to enhance our operational capabilities to support ambitious revenue and business goals. As a Revenue Operations Manager, you will help us scale our operations by providing the analytical support needed to optimize our GTM efforts across multiple regions including San Francisco, New York, and London.WHO YOU'LL WORK WITH:In this role, you will work closely with various teams including Marketing, Sales, and Finance. You will be part of a passionate team that is dedicated to not only meeting but exceeding our business objectives. The collaboration with these teams will be crucial in shaping the direction and efficiency of our GTM efforts.WHAT YOU’LL DO: You will be an integral part of the GTM team, focusing on the analysis and reporting of key metrics that drive decision-making at the executive level. Your responsibilities will include:Developing and refining metrics reporting for leadership meetings to ensure decision-makers have accurate and timely informationConducting ad hoc data analysis to uncover insights, identify trends, and recommend process improvementsCollaborating with Sales, Marketing, and Operations teams to streamline workflows and enhance the efficiency of our GTM processesSupporting the implementation of new systems and technologies that improve data collection and analysis capabilitiesAssisting in the development and refinement of GTM strategies through detailed, data-driven analysisTake ownership of data analysis and reporting for all GTM activities, ensuring stakeholders have the insights needed to make informed decisionsIdentify and implement process improvements across GTM operations to support scaling and efficiencyWork closely with leadership to understand their data needs and deliver reports that aid in strategic planning and performance measurementStay updated on the latest industry trends and how they might impact our GTM strategies, ensuring that Retool remains competitive and responsive to market changesDevelop interactive dashboards, reports, apps, and visualizations to provide insights and make recommendations.Support executives by understanding their business challenges and delivering relevant analysisConduct business stakeholder interviews to ascertain business problems. Use advanced data visualizations techniques to provide concise and compelling summary of analysis findings in reports and presentationsQA and validate new and existing visualizations and analytics for proper and efficient execution and adherence to business and technical requirementsDevelop meaningful KPIs from the dataAdept at presenting insights and analyses to any level of an organizationThis role offers the opportunity to make a significant impact at a fast-growing company by enhancing our operational capabilities and supporting strategic decision-making processes. If you are passionate about analytics, enjoy working in a dynamic team environment, and are eager to drive growth, we would love to hear from you.THE SKILLSET YOU'LL BRING: At least 3 years of experience building dashboards with Retool, Looker, Tableau or similar data visualization toolExcellent communicator with creative data storytelling and delivering insightsExperience in the design and development of BI reporting and analyticsExpertise creating Salesforce reports and dashboardsExperience with Google Analytics, Segment, or similar web analytics toolAbility to work in a time sensitive environment and multi-taskDemonstrated knowledge writing and editing MS SQL queriesMust be proficient using Microsoft Excel and Google SheetsBackground in Digital or B2B Marketing desirable