About us:
Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.
Our Values:
- We are honest - we value honesty in all aspects.
- Bring the Olives - we offer premium customer experience.
- Think Big - we believe in always striving for more.
Key Responsibilities:
- Review and validate CRM campaign configurations, including bonuses, free spins, cashbacks, and loyalty rewards, ensuring accuracy and adherence to promotional guidelines.
- Conduct end-to-end testing of promotional mechanics, segmentation rules, and automated workflows to confirm seamless execution.
- Perform testing on CRM-related campaigns before deployment.
- Identify, document, and report any discrepancies, bugs, or issues, collaborating with CRM and development teams to resolve them efficiently.
- Verify that all promotional content, terms & conditions, and customer-facing materials are accurate and compliant with regulatory requirements.
- Test player journeys and communication channels (email, SMS, push notifications, etc.) to ensure correct targeting, delivery, and personalization.
- Maintain comprehensive test cases, QA checklists, and documentation for future reference and continuous improvement.
- Work closely with stakeholders to refine campaign execution processes and enhance overall quality assurance frameworks.
- Ensure compliance with responsible gaming policies and jurisdictional regulations.
- Monitor live campaigns post-launch to detect any issues and provide feedback for improvements.
Requirements:
- Experience: 1+ years in a QA role, preferably in iGaming, online casinos, or digital marketing is a plus.
- Technical Skills: Familiarity with CRM tools, campaign management platforms, and test automation tools is a plus.
- Attention to Detail: Ability to meticulously test and validate complex promotional setups.
- Problem-Solving: Strong analytical skills to detect, troubleshoot, and resolve issues effectively.
- Collaboration: Excellent communication and teamwork skills to work cross-functionally.
- Regulatory Awareness: Understanding of iGaming compliance, responsible gaming, and data privacy regulations.
- Adaptability: Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment.
What we offer:
- Competitive salary
- Premium Health insurance
- Career and skills development opportunities
- Fun and collaborative team environment
- New modern office space