Our Mission and OpportunityEarly education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.Our TeamOur team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others.You’re a senior product leader who thrives in ambiguous, high-ownership environments and is excited to build foundational systems that shape how customers discover, adopt, and grow with brightwheel. You believe in smaller, empowered teams that move quickly, and are energized by large, cross-cutting problems where AI, product-led growth (PLG), and customer experience intersect — and where success meaningfully impacts company-level outcomes.You are:A product leader who has owned business-critical product surfaces or systems end-to-endFluent in PLG principles and how in-product experiences drive adoption, retention, and expansionAI-forward — you actively use AI to increase leverage, velocity, and learning, and have experience shipping or evolving AI-powered product experiencesComfortable defining strategy in ambiguity and translating it into clear bets, roadmaps, and success metricsAn effective executive communicator who can influence direction, align stakeholders, and make tradeoffs visibleA strong owner who takes responsibility for outcomes, not just deliveryA boundaryless builder — you prototype, automate, design, and ship using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and careWhat You’ll DoThis is an individual contributor role with significant scope, high visibility and impact, and direct partnership with our CEO and CTO. You’ll:Own a high-impact, company-critical product area that materially influences brightwheel’s growth and customer outcomesPartner closely with the exec team, and senior leaders to shape direction, pressure-test strategy, and drive alignmentDefine and evolve product-led systems that help customers realize value faster and more consistently across the platformLead strategy and execution for AI-powered product experiences, partnering closely with engineering, design, data, and GTM teamsIdentify and prioritize the highest-leverage opportunities using a mix of data, customer insight, experimentation, and judgmentDesign, run, and learn from experiments to validate hypotheses and inform larger investmentsDefine success metrics, monitor performance, and clearly communicate progress, learnings, and tradeoffs to leadershipRaise the bar for how brightwheel builds product-led, AI-enabled experiencesWhat You BringWe are open to a variety of backgrounds, but strong candidates usually bring:7+ years of product management experience, ideally in SaaS or product-led businessesProven ownership of complex, cross-functional product initiatives with measurable business impactStrong product judgment — you know how to place big bets, sequence learning, and balance speed with qualityDeep comfort with product metrics, experimentation, and funnel analysis (SQL a plus)Experience building or scaling AI-powered product experiencesExcellent written and verbal communication skills, including with executive audiencesA mindset of ownership, curiosity, and continuous improvementExperience leveraging AI to expand your own scope and ownership, using tools and automation to move faster, go deeper, and operate more like a full-stack product owner across problem discovery, design, and execution (bonus)Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.