DescriptionYou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.As a Product Manager in Payments - Remote Deposit Capture (RDC), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilitiesDevelops a product strategy and product vision that delivers value to customersOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityEstablish oneself as the subject‑matter expert in Remote Deposit Capture, translating market dynamics and client needs into actionable strategyDefine and communicate a clear product vision and multi‑year roadmap that delivers quantifiable customer and commercial outcomesLead discovery and market research; synthesize insights into problem statements, solution hypotheses, and prioritized requirementsDefine, monitor, and report key success metrics (e.g., adoption, reliability, risk posture, cost, feature utilization) to inform decision‑making and governanceOversee complex client onboarding and manage escalations to ensure consistent, high‑quality client experiencesCoordinate internal and external communications regarding product updates; maintain comprehensive product and system documentationLeads Agile execution in partnership with Technology and Operations, including sprint planning, backlog refinement, and release managementCultivates effective partnerships with Operations, Technology, Implementations, Sales, and Service to ensure alignment and timely deliveryRequired qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementProven ability to document and verbally communicate concepts and ideas, including product requirements, in appropriate formats to technology partners as well as all stakeholdersExcellent communication and collaboration skillsDemonstrated prior experience working in a highly matrixed, complex organizationStrong analytical and problem‑solving capabilities; highly organized and detail‑oriented; able to operate with minimal supervisionAbility to translate business requirements into clear, testable technical specifications for engineering teamsPreferred qualifications, capabilities, and skillsDemonstrated prior experience working in a highly matrixed, complex organizationDeep understanding of receivables and cash application products, markets, and customer needsFamiliarity with emerging fintech technologies and receivables industry trends, with a track record of integrating relevant advancements into product strategyExperience with Agile methodologies and tools (e.g., Jira, Confluence)Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently