What you will be doing:
Bluebird Kids Health is seeking a Manager/Sr Manager of Creative Services to proactively partner with Marketing and other teams on intake and delivery of all creative work, lead creative talent to achieve Marketing and project goals, and oversee and enhance the creative team workflow strategy and creative development process.
The Manager/Sr. Manager of Creative Services is a critical role, overseeing the way we deliver creative output to the entire organization. You will serve as the hub of the creative team, valued by both internal and external partners as the go-to resource for driving end-to-end creative projects from concept to execution. You will possess a varied tool kit to get creative work done in a fast-paced, high-growth, start-up environment. You will scale with the company's growing needs while maximizing reuse and existing resources.
Key activities you’ll perform:
- Proactively partner with Marketing team and executives on intake and delivery of all creative work, including project kickoffs and creative brief reviews, implementing revisions, and finalizing assets
- Manage creative projects, including doling out assignments to internal and external resources, setting priorities, owning creative team status meetings and updates, handing job tracking procedures, timelines and deadlines, and troubleshooting when problems arise
- Maintain and improve asset management
- Own company brand standards and guidelines, driving consistency in both B2B and B2C activities
- Negotiate and engage with vendors, including adding internal and freelance resources as needed
- Provide feedback on drafts, edit copy, and generally ensure that creative teams deliver world-class output in any medium (video, print, web, digital advertising, physical, event, etc).
- Effectively manage the creative budget
Ultimately, you will help to grow the creative production function – improving processes and infrastructure that will lend to the overall efficiency and effectiveness of Bluebird Kids’s creative development process. As your function grows, you’ll also have an opportunity to grow your role.
What success looks like:
- Keep pace with our existing speed-to-market and overall throughput of marketing creative% without reducing quality
- Streamline and continually improve our processes for delivering marketing creative and marketing programs
- Manage creative projects to completion on time and on budget, by estimating time requirements, allocating resources, and anticipating potential pitfalls.
- Manage freelance and a full time designer successfully, hiring and onboarding as team needs increase
What you will bring:
- 5+ years of creative operations/production and marketing experience
- Experience working in a variety of media, especially digital assets
- Fluency in Adobe Creative Suite, Figma, and Canva, particularly of file format manipulation and exporting for pre-press.
- 2+ years experience with online project management and communications tools such as Asana and/or Monday
- Digital savvy, with comfort in a Microsoft environment (Teams, MS Office 365, etc.), and delivering on projects that end up in CMS/CRM systems such as Webflow, Unbounce, Braze, Iterable, Hubspot, etc.
- Highly organized and detailed-oriented, with the ability to keep track of many projects at once
- Proven ability to set priorities, unblock resources, and meet deadlines
- Ability to manage projects of high complexity and meet challenges with proactive solutions
- Understand and advocate for creative excellence
- Excellent communication, storytelling, and interpersonal skills
- Experience managing vendor relationships
- A positive attitude toward cross-functional teamwork and ability to guide and influence work and teams without direct responsibility
- Quickly and easily adapt to changing priorities
- B2B and/or healthcare marketing experience a plus
- Copywriting, content development, and/or proof-reading experience a plus
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: Remote