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Identity and Access Management Technical Product Manager

JPMorganChase
Full-time
Remote friendly (Jersey City, New Jersey, United States)
Worldwide
$122,550 - $201,000 USD yearly
Description You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager on the Customer Identity and Access Management (IAM) Platform you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.  Job responsibilities •    Develops a product strategy and product vision that delivers value to customers •    Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap •    Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition •    Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability •    Gather, analyze, and prioritize requirements from stakeholders and customers •    Oversee end-to-end delivery of authentication solutions, ensuring security, scalability, and reliability •    Collaborate with engineering, security, compliance, and business teams to deliver product features •    Ensure platform compliance with relevant security standards and regulations (e.g., GDPR, PCI DSS) •    Advocate for seamless and secure customer experiences, balancing usability with robust security •    Monitor platform performance, adoption, and incident metrics; report KPIs to leadership. •    Coordinate response to authentication-related incidents and support customer service teamRequired qualifications, capabilities, and skills •    5+ years of experience or equivalent expertise in product management or a relevant domain area •    Advanced knowledge of the product development life cycle, design, and data analytics •    Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management •    Strong understanding of authentication, authorization, SSO, MFA, passwordless, and related protocols (OAuth, SAML, OpenID Connect) •    Experience with public cloud platforms (AWS, Azure, GCP) and modern authentication technologies •    Proficiency in Agile/Scrum methodologies and tools (JIRA, Confluence) •    Excellent communication, leadership, and stakeholder management skillsPreferred qualifications, capabilities, and skills •    Demonstrated prior experience working in a highly matrixed, complex organization •    Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field (Master’s preferred) •    Familiarity with security standards and regulatory requirements (GDPR, PCI DSS, SOC2) •    Relevant certifications (e.g., CISSP, CISM, PMP, Certified Scrum Product Owner)