Remote friendly (Southfield, Michigan, United States)
Worldwide
We are seeking a highly skilled Genetic Product Manager with strong experience in genetics, molecular diagnostics, and product development to lead the successful launch, adoption, and performance of our genetic testing products. This role will serve as the central liaison between laboratory operations, sales, marketing, compliance, and provider relations, ensuring that our genetic tests are clinically valid, operationally ready, commercially supported, and effectively adopted across our large client base. Key Responsibilities 1. Product Readiness & Clinical Compliance - Ensure all CPT codes, ICD-10 requirements, and medical-necessity criteria are properly established, validated, and documented. - Work with compliance and billing/RCM teams to guarantee payer coverage alignment, frequency limits, documentation requirements, and state-specific rules. - Collaborate with laboratory leadership to validate clinical utility, test indications, and workflows. 2. Requisition Forms & Documentation - Create and maintain all requisition forms, provider order forms, consent forms, and supplemental documentation. - Ensure forms are clear, compliant, EHR-friendly, and optimized for provider workflow. - Oversee periodic updates based on regulatory changes, test revisions, or payer requirements. 3. Laboratory Operations Readiness - Ensure the lab has everything needed to process tests in-house including equipment validation, SOP development, supply chain readiness, workflow design, and LIS integration. - Coordinate timelines between the lab, R&D, and quality/compliance teams. 4. Sales Enablement - Develop and deliver all sales and clinical education materials including one-pagers, brochures, clinical summaries, slide decks, and FAQ documents. - Conduct ongoing sales training and competency reviews to ensure proper, compliant test positioning. 5. Market Strategy & Provider Adoption - Build and execute comprehensive go-to-market strategies for new and existing genetic tests. - Develop targeted provider outreach strategies to drive test utilization across multiple specialties. - Monitor competitors and industry trends to maintain differentiation. 6. Volume Projections & Performance Monitoring - Coordinate with sales, marketing, and lab teams to ensure monthly and quarterly test volume targets are met. - Track KPIs including adoption rate, requisition utilization, conversion rates, reimbursement success, and TAT. - Identify bottlenecks and implement corrective strategies. 7. Product Lifecycle Management - Manage the full product lifecycle from concept through launch, scale, and optimization. - Identify opportunities to enhance panels, expand indications, or optimize workflows. 8. Client & Stakeholder Support - Serve as the internal subject-matter expert in genetics for internal and external stakeholders. - Support client relationships to ensure successful implementation and sustained utilization. Qualifications - 3–7+ years of experience in product management, clinical genetics, molecular diagnostics, or related roles. - Strong understanding of CPT codes, payer policies, medical-necessity rules, and reimbursement. - Experience working with clinical labs, LDT development, validation processes, and compliance. - Excellent project-management and cross-functional communication skills. - Experience launching and scaling genetic testing products in a healthcare environment. Key Competencies - Clinical and technical understanding of genetics - Strategic and commercial mindset - Strong cross-functional leadership - Attention to detail and high organization - Ability to drive adoption and test volume growth - Experience working in scaling or startup environments Work Location: In person