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Director, Scaled Engage, Commerce, Google Customer Solutions

Google
Full-time
On-site

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.


Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Los Angeles, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience within a business to business sales-related/business development commercial role.
  • 15 years of experience in sales and marketing, including leadership in technology, Internet, or media industries.
  • 5 years of experience in people management and leading geographically-distributed Sales teams.
  • Ability to travel 30% for conferences, offsites, customer meetings and trainings, as required.

Preferred qualifications:

  • Experience as a leader in Go-To-Market Sales, with experience executing against goals across diverse account portfolios.
  • Experience managing managers and fostering career growth for early-career sellers to senior sales professionals.
  • Experience as an external thought leader in digital marketing solutions.
  • Experience building and mobilizing innovative business growth strategies with operational excellence.
  • Ability to communicate, present, and craft compelling narratives to influence internal and external technical and business stakeholders at C-suite levels and across diverse teams at all levels.
  • Comfortable operating in the ambiguity of an ever-evolving product that operates at scale globally.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As the Director of Scaled Engage Sales Commerce, you will work with the Scaled leadership team to set strategic objectives that enable business growth and lead the day-to-day operations. You’ll take a data driven, analytical approach to sales management to drive performance and influence customer buy in. You'll also lead high-performing account teams by inspiring them to reach for ambitious goals and coaching them on using consultative sales skills to understand our advertisers' marketing objectives to deliver against goals.

At Google, our culture is paramount. You will represent our values and business practices throughout the organization, focusing on attracting, developing, and retaining top talent. As a business leader, you will drive team engagement, lead transparently, and exemplify respect.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $224,000-$315,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Create an inspiring vision and strategy for a team in alignment with GCS America's priorities, including critical initiatives and Key Performance Indicators, while ensuring that the resources are in place to exceed goals and utilize the full power of the Google Platform.
  • Hire, retain, inspire, and grow a passionate and diverse customer-focused Sales team that is successful engaging with high-level client leadership teams.
  • Deliver against business goals and drive incremental business growth to accelerate year over year growth.
  • Own and strengthen executive-level relationships through key C-level meetings, events, quarterly reviews, and speaking engagements.
  • Drive cross-functional collaboration and alignment with key partner teams, including MMS counterparts, Marketing, New Business Sales, Finance, Central Strategy, and Large Customer Sales vertical teams.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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