Job brief
We are hiring for a leading organization in the technology and digital services industry, committed to delivering high-quality solutions for both internal and external customers. The company operates in a collaborative environment, focusing on building and maintaining scalable systems, automating workflows, and ensuring the stability and performance of production systems. Join a dynamic team that values innovation and continuous improvement.
Responsibilities
- Manage and resolve tickets while meeting SLAs and keeping stakeholders informed.
- Collaborate with project teams to ensure seamless delivery of objectives.
- Contribute to system design, capacity planning, and launch reviews for new services.
- Develop software platforms and frameworks to manage infrastructure and applications.
- Build scalable systems through automation, ensuring reliability, security, and performance.
- Monitor and maintain live services, addressing issues with system health, availability, and latency.
- Lead incident response, ensuring clear communication and conducting blameless post-mortems.
- Enhance service lifecycles from inception to refinement, focusing on performance and scalability.
- Identify and implement process and infrastructure improvements.
- Explore and assess new technologies to advance capabilities.
- Document procedures, configurations, and guidelines to standardize practices.
- Share knowledge with the tech team to support learning and development.
- Maintain cloud infrastructure and networking in compliance with policies and standards.
- Provide after-hours and on-call support to minimize business disruption when necessary.
Requirements
- Degree in IT, Software Engineering, or equivalent practical experience.
- 1+ years of experience in DevOps supporting cloud environments, especially AWS or GCP.
- Experience with automation tools and performing refactoring.
- Strong problem-solving skills and the ability to navigate unfamiliar challenges.
- Familiarity with Agile/DevOps principles and CI/CD tools.
- Proficiency in scripting languages (e.g., Python, Bash, PowerShell) and source control (e.g., Git).
- Experience with Linux and other operating systems.
Preferred Qualifications
- AWS or other cloud certifications with hands-on cloud support experience.
- Familiarity with Docker, Kubernetes, or Terraform.
- Experience with CDN tools and cloud security solutions.
- Proficiency with multiple public cloud providers (AWS, GCP, Azure).
- Database experience (SQL, MongoDB, PostgreSQL, GraphQL).
- Background in content management tools and front-end applications.
Benefits & Perks
- Competitive salary: AUD 90,000 - 120,000 per year, based on experience and qualifications.
- Contributions to superannuation.
- Flexible working arrangements and opportunities for remote work.
- Comprehensive health and wellness benefits.
- Opportunities for professional growth and training in advanced DevOps tools and practices.