*Overview* We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
*Duties* - Install, modify, and repair computer hardware and software - Troubleshoot and resolve end-user computing issues - Set up and configure new laptops, desktops, and mobile devices - Maintain inventory of all equipment, software, and software licenses - Collaborate with the IT team to ensure smooth operation of all systems - Provide technical support for both hardware and software issues our users encounter
*Experience* Required Skills: - Proficiency in ServiceNow, Office suite, Linux, Active Directory - Experience in software troubleshooting and help desk support - Knowledge of various operating systems (Windows, macOS) - Familiarity with TCP/IP networking, DNS
Nice-to-Have Skills: - Previous experience in customer service roles
If you are a proactive problem solver with excellent communication skills and a passion for technology, we encourage you to apply for this exciting opportunity as a Desktop Support Technician.
Job Type: Full-time
Pay: $38,000.00 - $45,000.00 per year
Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * On call
Experience: * Desktop support: 5 years (Required) * iOS: 1 year (Required) * Windows: 5 years (Required)
Ability to Commute: * Indianapolis, IN (Required)
Ability to Relocate: * Indianapolis, IN: Relocate before starting work (Required)