This is a remote position.
Job Highlights:
- Contract type: Independent Contractor
- Schedule: Monday to Friday, Within 8am to 12pm Pacific Time (20 hours per week)
Overview: We are seeking a detail-oriented Data Operations Specialist to assist in maintaining our ticketing and capacity systems.The ideal candidate will have exceptional attention to detail and a methodical approach to data entry and verification.
Key Responsibilities:
- Execute daily ticket price updates across multiple locations using provided templates and spreadsheets
- Create and manage all ticket slots for immersive experiences and activities using our proprietary software system
- Implement daily adjustments to venue capacity, pricing structures, and time slot availability
- Oversee quality checks to ensure all new data entries and updates are accurate
- Audit ticket schedules weekly to ensure accuracy and re-list any reserved entries for birthday parties two weeks in advance
- Research and track local school holidays and breaks across different locations to identify business opportunities
- Maintain systematic records of all changes made to the ticketing system
- Support the development of a weekly schedule optimization deck to align with stores on ideal schedule changes
- Proactively recommend schedule optimizations and capacity adjustments
- Build new activity types and ticket schedules as needed
- Work with customer experience to resolve issues with impacted customers due to scheduling changes
- Upkeep of Internal Commercial Calendar Management
- Upkeep a local marketing, media and entertainment calendar
- Spend any excess time building lists and driving outreach for group sales and partnerships
Requirements
- Strong attention to detail with an emphasis on accuracy and precision
- The ability to spot and flag discrepancies
- Experience with data entry and spreadsheet management
- Preferably experienced with google sheets
- Ability to follow established processes and procedures consistently
- Excellent organizational skills and time management
- Self-motivated with a proactive approach to double-checking work
- Comfortable working with custom software systems
Experience:
- Previous experience in data entry or similar detail-oriented role preferred
- Experience with Google sheets, Excel or similar spreadsheet software required
- Background in ticketing or events management is a plus
Benefits
Independent Contractor Perks:
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
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