Eminence Inc. brings the world of work home by providing superior customer service to Fortune 500 companies via a virtual call center setting. We are currently recruiting Independent contractors to service our clients.
Responsibilities:
Address customer inquiries and complaints
Answer questions about products and services
Take ownership and resolve product issues and customer concerns.
Document and update customer records based on interactions
Utilize Client knowledge base to gain information about products and services.
Qualifications:
Ability to communicate efficiently
Experience as a customer service representative or sales representative or related industry
Ability to build rapport with customers
Ability to multitask while navigating client systems and assisting customers.
Ability to exhibit a professional demeanor at all times
Superb verbal and written communication skills.
Selected applicants will be notified via email, phone and / or text messaging.
This opportunity is only applicable to applicants that reside in the United States.