Compliance Policy & Training Manager

The Governance and Program Support (GPS) team manages key components of Block’s Compliance Risk Management Framework within Block Compliance. As a Compliance Policy and Training Manager, you’ll drive our global compliance policy and training programs, ensuring they’re current, effective, and meet regulatory requirements.

You Will

1. Manage end-to-end global compliance training operations, including content deployment, audience management, and completion tracking 
2. Drive data-drive program improvements through analytics, stakeholder feedback, and industry best practices
3. Maintain and ensure adherence to training procedures, controls, and documentation to meet regulatory requirements
4. Manage training system administration, vendor relationships, and program automation initiatives 
5. Oversee completion tracking, escalation processes, and inputs to executive reporting 
6. Manage audit and examination responses related to training programs 
7. Drive process automation and efficiency improvements
8. Manage cross-functional stakeholder relationships 
9. Support policy requests, as needed

You Have

1. 5-7 years in Compliance and/or Risk Management
2. 5+ years managing training programs in regulated financial services 
3. Proven track record of program management and process improvement 
4. Experience with learning management systems and program automation 
5. Excellence in data analysis, visualization, and executive reporting
6. Demonstrated stakeholder management and communication skills
7. Experience managing audit and regulatory examination responses
8. Ability to balance strategic initiatives with operational demands

Technologies We Use and Teach

1. Learning Management Systems/Tools (Docebo/Articulate Rise)
2. Data Visualization Tools (Looker) 
3. Project Management Tools (Jira, Asana)
4. Collaboration Tools (Google Workplace, Slack)