DescriptionYou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager within the Branch Network – Client Central team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you act as the voice of the customer and develop profitable products that provide customer value. You guide successful launches, gather crucial feedback, and ensure top-tier client experiences, partnering closely with cross-functional teams while maintaining a strong commitment to scalability, resiliency, and stability. Job responsibilitiesDevelops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityActs as the voice of the customer by synthesizing feedback and translating insights into clear product priorities and outcomesPartners with cross-functional teams (e.g., engineering, design, data, and go-to-market) to deliver high-quality products with strong scalability, resiliency, and stabilityLeads end-to-end product life cycle activities from concept through launch, incorporating feedback loops to continuously improve the client experienceDefines and communicates requirements and acceptance criteria to support delivery against the roadmap and overall value proposition Required qualifications, capabilities, and skills5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementDemonstrated ability to translate customer needs and research findings into a prioritized roadmap and well-managed backlogStrong analytical and problem-solving skills, with the ability to define, measure, and manage product success metrics (e.g., cost, functionality, risk posture, reliability)Effective communication and stakeholder management skills, with the ability to align cross-functional partners to deliver against product strategy and visionAbility to drive product decisions using data, customer feedback, and lifecycle learnings to improve outcomes and client experiences Preferred qualifications, capabilities, and skillsDemonstrated prior experience working in a highly matrixed, complex organizationExperience influencing without direct authority and building alignment across multiple stakeholders and teamsDemonstrated ability to support high-quality product launches through coordinated planning, readiness, and post-launch feedback collectionFamiliarity with operating models that emphasize scalability, resiliency, and stability as core product outcomesStrong track record of applying customer insights and metrics to continuously refine product strategy, roadmap, and experience