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Business Program Manager, Data Center (English, Thai)

Google
Full-time
On-site

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in program or project management.
  • 2 years of experience in two or more of the following: managing budgeting and forecasting, agreements and vendors on services like cleaning, waste disposal, pest control, well being facility, landscaping/gardening.
  • Ability to communicate in English and Thai fluently in order to communicate with cross-functional stakeholders, local vendors and contractors.

Preferred qualifications:

  • 5 years of experience in facilities related roles.
  • 4 years of experience in accounting, managing accounts payable and accounts receivable.
  • 4 years of experience in agreement negotiation and vendor relationship management.
  • Experience working with project management software.
  • Experience with facilities system operations and maintenance.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

In this role, you will be responsible for managing maintenance agreements for all facility-related systems. This includes critical infrastructure like water pumps, treatment systems, HVAC, UPS, generators, electrical distribution, control, and monitoring systems. You will oversee soft services such as cleaning, landscaping, waste disposal, and pest control.

A key aspect of this role involves leading cost control and contractor management for both maintenance tasks and small projects. You will collaborate closely with the site environment, health and safety department to ensure all operations are conducted safely. It is to ensure that contractors consistently deliver services, adhering to agreed-upon Key Performance Indicators (KPIs) and strictly following safety protocols. Your knowledge of local authority requirements will be a significant asset to the site management team, contributing to the overall successful operation of the Data Center.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Develop Statements of Work (SoW) for critical facility operations and soft services agreements.
  • Oversee the operational and maintenance expenses for facilities systems, which includes forecasting and budgeting for both Operational Expenditure (OPEX) and Capital Expenditure (CAPEX).
  • Collaborate with support service vendors to resolve any conflicts or issues, under the guidance of the facility manager.
  • Serve as the primary contact for assigned projects, as directed by the facility manager.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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