About this role
Job Purpose/ Background
Technology and Operations (“Tech Ops”) supports the development of the firm's operating infrastructure to support BlackRock's investment businesses worldwide. Tech Ops establishes and coordinates operational procedures internally and externally with clients, custodians, accounting agents, prime brokers, broker-dealers, and other vendors, as well as strengthen BlackRock's relationships.
Global Fund Distributor Services (“GFDS”) is a unit within Tech Ops - Global Accounting And Product Services (GAAPS). GFDS provides management and oversight of BlackRock Fund Transfer Agents and distribution partners that service and distribute our Fund Ranges globally. We also perform governance and oversight of BlackRock’s Retail Fund Distribution Partners.
As we look to expand Fund Distributor Oversight (FDO) footprint in India, we are seeking a People Manager Associate to supervise the transition & lead the team. The role will require a wide skills including the ability to smoothly transition work from onshore team, undertake the operational due diligence at onboarding and ongoing oversight of our Fund Distributor Parnters, excellent communication and build partnerships with internal and external partners. You will play a key role in shaping up our offshore team.
Responsibilities
All facets of people management to be performed including: coaching and development of staff, leading and motivating as well as performing goal-setting, 1-1s, mid-year and year-end staff reviews
Collaborate with on-shore FDO stakeholder(s) for supporting transition of work/services to Off-shore location which involves smooth handover, adherence to defined policies, procedures, and timelines
Working with internal & external partners to obtain the required documentation from each of our FDPs
Undertake an initial analysis and risk rating of FDPs as part of the onboarding process
Ensure FDPs are reviewed in timely manner on an ongoing basis in line with their risk rating or trigger event
Take ownership of your own workload and drive through to completion in line with agreed timelines
Report on progress to the manager, escalating any obstacles that may prevent you delivering on your agreed workload
Look for any opportunities to improve business processes and technology tools, with a lens on risk management and mitigation
Develop content knowledge and the ability to absorb and synthesize data/information
Participate in periodic reviews and updates to the operating model/service level documentation.
Lead and motivate team towards identifying opportunities for process enhancements and other strategic operational enhancements that facilitates operational processes or mitigates operational risk
About you
Candidate should possess a minimum of 7-10 years of financial services experience and have a good understanding of Financial Markets, preferably within Asset Management, Due Diligence or Transfer Agency Oversight.
Minimum of 2 - 3 years of supervisory experience; demonstrated experience in leading teams of professionals, staff development, coaching and performance assessments.
Bachelor’s degree is preferred
Strong commitment to service excellence with the analytical ability to synthesize information and summarize issues.
Attention to detail and ability to prioritize the most critical business issues.
The ability to meet deadlines, multitask and be proactive within a high pressure environment
Data entry skills and familiarity with spreadsheets and online forms
Excellent written and verbal communication skills
Confidence that you will flourish on a fast-paced and high-profile project
Strong collaboration skills and experience of working cross-functionally
Intellectual curiosity and the desire to take initiative and deliver results
Excellent attention to detail and a strong work ethic
Strong in MS Office skills – PowerPoint, Excel and Word
Previous experience working in the areas of Distribution or Onboarding would be beneficial
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.