Technical Product Manager (Voice AI)

About the CompanyOur client is transforming how small businesses handle customer calls through an AI-powered voice system that works out of the box. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or complex setup required. Founded by experienced entrepreneurs with deep expertise in AI and business operations, the company has built a solution that captures revenue businesses were leaving on the table, with over 1,000 customers already seeing results. As they scale across restaurants, dental practices, HVAC companies, cleaning services, and call centers, they're building a category-defining product in a massive, underserved market.The MissionOur client is on a mission to make enterprise-grade AI accessible to every small business owner, enabling them to capture every customer, reduce manual work, and unlock significant new revenue without complexity or friction. Their goal is straightforward: give every business the power to operate like a large enterprise, even if they're a solo operator or small team.The OpportunityAs a Technical Product Manager you will drive the AI agent builder platform. You'll translate complex AI capabilities into intuitive product experiences, working at the intersection of cutting-edge technology and real-world business needs. This role is critical to scaling our client’s "1-click" AI agent creation while maintaining the quality their partners depend on.What You'll DoOwn and execute the product roadmap for the AI agent builder platform, while label strategic projectsCollaborate with engineering on technical architecture and feature developmentTranslate insights from 200+ partners and stakeholders into actionable product requirementsDrive product decisions using data, partner feedback, and competitive analysisWork cross-functionally with sales, marketing, compliance, and partner success teamsMaintain deployment speed (<3-minute setup) while expanding capabilitiesBuild product specs, manage backlogs, and lead agile development processesWhat You Bring5+ years of product management experience in B2B SaaSStrong technical background with ability to engage in architecture and API discussionsTechnical degree (CS, Engineering) or equivalent hands-on experienceExperience building developer-facing products (APIs, SDKs, platforms, or tools)Proven track record shipping products that balance complexity with simplicityData-driven decision maker with strong analytical skillsExcellent communication skills across technical and business stakeholdersStartup experience in fast-paced, high-growth environmentsAbility to work from ±7:00 AM to 4:00 PM ETKey Attributes to SuccessCreative product instincts and problem-solving mindsetHigh autonomy and sense of ownership, comfortable making independent decisionsStrong partnership skills and commitment to customer successPassion for technology that changes how businesses operateWhy Join?Competitive base salary: Zone 1 (United States): $120,000-$150,000 USD per yearZone 2 (Europe): $60,000-$100,000 USD per yearZone 3 (LatAm): $50,000-$80,000 USD per yearRemote-first flexibility; work ET hours on your termsReal decision-making authority with supportive leadership, you're trusted to get things done your wayJoin the hypergrowth company leading the Voice AI revolution in Silicon ValleyHelp democratize AI technology for millions of small and mid-sized businesses worldwideStrong product-market fit with rapid growth trajectorySolve cutting-edge AI challenges (hallucinations, deployment, reliability)Interviewing ProcessHR screeningLevel 1: 60-minute video interview with co-foundersReference and Background Checks: conducted after successful interviewsJob Offer: provided to the selected candidateWe are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.