Technical Product Manager, AI

Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.The RoleWe’re looking for a Technical Product Manager, AI Product to act as a close partner to our VP of Engineering, helping drive Valence’s most critical AI and product initiatives. Reporting directly to the VP of Engineering, this role sits at the intersection of product leadership, AI fluency, and execution, with broad scope and high impact across the organization.You’ll function as a strategic and operational multiplier for engineering leadership — helping translate company priorities into clear product direction, shaping how AI capabilities are built and evaluated, and ensuring our teams are aligned on what matters most. This position operates with high visibility and influence across the leadership team and plays a critical role in shaping how our AI product evolves, supporting decision-making, driving cross-functional execution, and filling gaps where needed to keep momentum high.This role is particularly well-suited for someone with strong technical product instincts and AI familiarity, who can supplement leadership with deeper context on generative AI systems, tradeoffs, and quality considerations. Over time, there is potential for people management responsibilities, as the product function continues to grow.You’ll operate hands-on — setting direction, unblocking teams, and driving rapid iteration — while also thinking strategically about how our AI product and platform scale to meet enterprise needs.About ValenceWe're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.What You'll DoAct as a thought partner and execution lead for the VP of Engineering across product and AI initiativesLead strategic product direction and roadmap development in close partnership with the VP of Engineering, AI leadership, and the wider teamOwn product initiatives end-to-end, from data insights and experimentation through to shipped features and measurable impactHelp shape prioritization, sequencing, and tradeoffs across engineering, AI, and product workstreamsServe as a bridge between AI, engineering, and product, ensuring shared context on goals, constraints, and system behaviorDrive clarity and alignment on AI product quality, evaluation frameworks, and improvement initiativesStep in as needed to unblock teams, clarify ownership, or drive cross-functional initiatives forwardContribute to organizational planning and process design that enables teams to move quickly without losing focusSupport and potentially manage product team members as the organization scalesWhat We're Looking For5+ years of DevOps / Infrastructure experience, ideally supporting and scaling B2B SaaS platformsProven experience owning and evolving infrastructure that supports multiple engineering teams and production systemsStrong ability to operate as a trusted partner to senior engineering leadership, providing both strategic input and execution supportExperience acting as a force multiplier in complex organizations — comfortable owning ambiguity and driving clarityAI/ML product experience or strong intuition for generative AI systems, able to reason about quality, tradeoffs, and limitationsComfort stepping outside a strict PM role to address organizational or execution gaps when neededInterest in mentoring or managing others as the team grows (people management experience is a plus, not a requirement)Familiarity with enterprise security processes, audits, and procurement workflowsA proactive, ownership-driven mindset — you see problems before they become incidents and take initiative to fix themAbility to collaborate effectively across application, AI, and leadership teams, balancing competing prioritiesWhat You'll GetOwnership & Rapid Growth- Outsized missions from day one, with direct responsibility for company-defining projects- Work alongside the executive team with transparency into strategy and decision-making- Influence on direction through real-time customer feedback and market insightsAI-First Operator- Work directly with cutting-edge AI models and next-generation platforms- Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries- Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scaleCompensation- Competitive salary including base + bonuses- Comprehensive health coverage (medical, dental, vision) from day one- Generous PTO, company-wide R&R shutdowns, and paid parental leave- Retirement plan support for US and global employeesEquity- Meaningful ownership in a venture-backed company at a growth inflection point- Financial upside that comes from scaling fast- Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impactTop-Performing Culture- A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins togetherLearn more about us and meet our team hereLocation and Work EnvironmentThis role can be either remote or hybrid from our offices in New York or Toronto. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US.Diversity and InclusionWe are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [email protected].Employment Verification & CommitmentWe use third-party services to verify employment history, education, and other information relevant to your candidacy. Employment is contingent upon the successful completion of these verification checks. This is a full-time role that requires a high level of focus, availability, and commitment. Employees may not hold concurrent full-time employment with another organization while employed at Valence. Any outside consulting, advisory, freelance, or other professional work must be disclosed and approved in advance and must not interfere with job responsibilities, availability, performance, or create a conflict of interest - including risks related to confidentiality, intellectual property, or competition.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.