Staff Product Manager, Payments

About PolymarketPolymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.About the RolePolymarket is building Polymarket US — a fully regulated, exchange-grade product for American users. We're looking for a senior operator to own everything that touches how users get money in, stay verified, and trust the platform.You'll own the full payments and identity stack for Polymarket US — from the moment a user tries to fund their account to the moment they withdraw, and every compliance and identity checkpoint in between. This is a critical infrastructure role at the intersection of product, engineering, compliance, and external partnerships.What You'll DoPaymentsOwn all consumer and exchange payment rails end-to-end — including cards, ACH, bank transfers, wires, and stablecoinsObsess over uptime, conversion rates, and success rates across every funding method. You will build the dashboards, set the SLAs, and own the outcomesUnderstand the exchange and clearing implications of operating within a regulated environment — you should know what a clearing house is, what a DCO and DCM are, and how funding flows interact with the system as a wholeBuild and maintain relationships with banks, card networks (Visa, Mastercard), and payment processors, including proactive work on fraud reduction, chargeback management, and expense managementWork cross-functionally across product, backend, and exchange teams to ensure funding flows are seamless from the user's perspectiveWork with our compliance and risk teams to optimize payments in support of our usersAuth & IdentityOwn KYC end-to-end — including pass rates, rejection quality, and drop-off at every step of the funnelObsess and understand the what and the why behind rejections and false-positivesMonitor identity funnel metrics daily; run experiments to improve conversion without compromising complianceUnderstand the regulatory requirements of operating as a CFTC-regulated exchange and translate them into identity requirementsPartner with compliance, legal, and external identity vendors to stay ahead of requirementsWhat We're Looking For7+ years in payments, fintech, or financial infrastructure, ideally at a regulated exchange, neobank, or high-volume consumer fintechDeep hands-on experience with payment rails (ACH, card, bank integrations), KYC/AML providers, and fraud toolingYou've managed real relationships with card networks or banking partners. You know who to call at Visa when there's a problemStrong understanding of the US regulatory environment for financial products: CFTC, BSA/AML, KYC requirementsProduct-minded: you read conversion funnels, run experiments, and care deeply about user experience, not just compliance checkbox-tickingTechnical enough to work closely with engineers, review APIs, and debug issues. You don't need to write Go but you should be able to read a webhook payloadVery comfortable with ambiguity and speedNice-to-HavesExperience at a CFTC-regulated entity (DCO, DCM, FCM)Familiarity with prediction marketsPrior work with payment, risk, and compliance software such as Socure, Plaid, Stripe, Aeropay, and Checkout.comBenefitsCompetitive salary & equityUnlimited PTOFull Health, Vision, & Dental coverage401k matchHardware setup — new MacBook Pro, big display, & accessories