Staff Product Manager

Our Mission and OpportunityEarly education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Our TeamOur team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Who You AreYou’re an AI-native, experienced product manager who thrives in high-ownership environments and knows what it means to truly own a core product area. You’re energized by the full spectrum of the job — from iterating on live features to investing in greenfield 0→1 bets — and you have the judgment to know when to pursue each. You’re comfortable in ambiguity, decisive under pressure, and relentless about customer impact.You are:A product owner who has driven a core product area end-to-end — setting strategy and goals, building the roadmap, and delivering measurable outcomesSharp on prioritization — you can look at a universe of possible bets and quickly identify what’s worth pursuing, what to cut, and whySkilled at right-sizing — you set appetite and scope work accordingly, balancing incremental improvements with bigger swingsImpact and customer-obsessed — you keep the customer and business at the forefront, and know how to cut through the noise to focus on what truly matters to drive valueAI-native in how you work — you use AI tools daily to move faster, think more clearly, and raise your own ceiling as a PMA strong cross-functional partner — you build trust with engineering, design, and partners, and know how to move a team forward with clarity and momentumA boundaryless builder — you prototype, automate, and ship using AI as your co-builderWhat You’ll DoThis is an individual contributor role with significant scope and exposure. You will own a core product area and partner directly with our CEO and CTO to deliver product experiences that matter to the business and to our customers. You’ll:Own the strategy, roadmap, and execution for a portion of our core SaaS product — from iterating on existing features to defining and launching new onesBalance 0→1 product bets with high-leverage incremental improvements, knowing when to invest big and when to right-sizeSet appetite, scope accordingly, and hold your pod to a high bar on speed, quality, and customer impactDrive AI into the product in ways that genuinely improve outcomes for providers and families — not as a checkboxDefine success metrics, track performance, and communicate progress and tradeoffs clearly to leadershipPartner tightly with engineering and design to ship with urgency, unblock the team, and keep the pod focused on what mattersContribute to brightwheel’s product culture — raise the bar for product quality, velocity, and customer impactWhat You BringWe are open to a variety of backgrounds, but strong candidates usually bring:5+ years of product management experience with meaningful ownership of a core product areaProven ownership of complex, cross-functional product initiatives with measurable outcomesStrong product judgment and prioritization — you know what to work on, what to cut, and can drive alignment while balancing speed, quality, and learningDeep comfort with product metrics, experimentation, and funnel analysis (SQL a plus)Excellent written and verbal communication skills, including with executive audiencesA strong sense of ownership and bias toward action — you define the problem, you don't wait for it to be handed to youAI fluency in your daily workflow — you use AI tools to move faster, go deeper, and operate more like a full-stack product owner across discovery, design, and executionExperience building and shipping AI-powered product features (bonus)B2B SaaS background, especially in products with complex operational workflows (bonus)Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.