Solution Architect Salesforce Marketing Cloud Account Engagement & Marketing Cloud Next
OffpremTechnology
9 hours ago
Full-time
On-site
United States
About the RoleAs Salesforce’s marketing platforms evolve, our customers need guidance on both sides of the transition: optimizing and modernizing Marketing Cloud Account Engagement (formerly Pardot), and adopting Marketing Cloud Next. The Solution Architect designs and implements technical solutions across both products, helping customers decide what belongs where, how the pieces connect to Salesforce CRM and Data 360, and how to get there with minimal disruption.This role leads solution design and oversees build work and quality assurance. A high-performing Solution Architect leads both technical and business consulting work and is a trusted advisor to marketing and sales leaders.What You’ll DoLead the engagementManage implementation projects from kickoff to go-live, keeping scope, timeline, and budget on trackLead discovery and consulting sessions with marketing, sales, operations, and technical stakeholdersAssess a customer’s current marketing technology, processes, and data, and recommend a roadmapRun solution walkthroughs, user acceptance testing, and enablement sessionsSupport go-live and early adoption, and hand off cleanly to client teams or managed servicesArchitect solutions across both platformsDesign and document the solution architecture for Account Engagement and Marketing Cloud Next implementations, and get customer approval on the designAdvise customers on platform strategy: when to use each product, how they can coexist, and how to plan and sequence a migrationDesign lead management frameworks, including lead lifecycle, scoring and grading, assignment, MQL and SQL handoff, and sales alignmentDesign engagement programs, including nurture journeys, segmentation, personalization, dynamic content, and cross-channel campaignsDefine campaign structure, attribution, and reporting so customers can measure marketing’s impact on pipeline and revenueArchitect data flows and integrations between the marketing platforms, Salesforce CRM, and Data 360, including consent and preference managementIdentify where Agentforce and AI-assisted capabilities can improve content creation, segmentation, and campaign performanceBuild, test, and improveOversee build work and quality assurance, and build or test solutions yourself when neededConfigure and review core components, such as forms, landing pages, Engagement Studio programs, automation rules, segments, journeys, and Flow-based automationSupport data migration, deliverability and email authentication setup, and cutover planningReview the work of other consultants and give constructive technical feedbackGrow the practiceBuild reusable accelerators, templates, and best practices for Offprem’s marketing practiceMentor consultants and help them build skills on both platformsContribute to pre-sales conversations, scoping, and statements of work when neededWhat You’ll NeedRequirementsBachelor’s degree or equivalent experienceHands-on experience implementing Marketing Cloud Account Engagement (Pardot), including Engagement Studio, the Salesforce connector, scoring and grading, forms, landing pages, email, and reportingExperience with or knowledgeable about Marketing Cloud Next. We expect you to earn the Marketing Cloud Next certification shortly after joining. Candidates who already hold it or are well on their way will stand out.Previous experience as an Implementation Consultant, Business Analyst, Solution Architect, or Systems ConsultantExperience leading customer-facing discovery, solution design, and project delivery from kickoff to go-liveWorking knowledge of the Salesforce CRM data model and how marketing data syncs with Sales Cloud, including campaigns, leads, contacts, and opportunitiesSolid understanding of B2B marketing and sales alignment: lead lifecycle, nurture, attribution, and pipeline reportingStrong business acumen and excellent technical abilityStrong presentation, documentation, and communication skills, with the ability to explain technical tradeoffs to business leadersAbility to work independently and manage multiple projects in a remote consulting environmentConsulting or partner firm experiencePreferred QualificationsMarketing Cloud Next Certified Consultant plus hands on experience delivering this solutionSalesforce Certified Account Engagement Consultant and/or Account Engagement SpecialistSalesforce Administrator certification, plus additional certifications such as Data 360 Consultant or Sales Cloud ConsultantExperience with Data 360 (formerly Data Cloud), including unification, segmentation, and activationExperience with Flow, Agentforce, or AI-driven marketing capabilitiesExperience planning or leading migrations from Account Engagement or other marketing platforms to Marketing Cloud NextInterest in or experience with Claude and AI-assisted deliveryCompany Benefits and Perks Remote first culture - yes we have an office, but we don’t force you to come in!Unlimited PTO4% 401k matchMedical, dental and vision insurance from day one!Company paid STD, LTD and life insurance11 paid holidays, including the day after the Superbowl!Volunteer Program, including volunteer time off and matching donationsTuesday start dates for new hires, because who wants to start on a Monday?Bonus or commission eligible, depending upon your roleAuthenticity & Verification NoticeSalesforce certifications will be verified during the application process.As a client facing organization we value integrity and authenticity throughout our hiring process.Candidates may be asked to validate technical knowledge, experience, education, and certifications through structured assessment and credential verification prior to hire.*Offprem Technology provides equal employment opportunities to all employees and applicants for employment without regard to race, color, gender, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, or protected veteran status.