Senior Virtual Assistant / Operations & Executive Support (Marketing + SaaS)

Role OverviewWe are seeking a senior-level Virtual Assistant to support a fully remote marketing agency and SaaS company operating across multiple countries. This role requires exceptional organization, attention to detail, and strong soft skills, with the ability to manage operational tasks, executive support, and internal coordination with minimal oversight.This is not an entry-level VA role. The ideal candidate is an experienced, dependable operatorwho can keep systems, people, and priorities aligned, ensuring nothing falls through the cracks.Core Responsibilities1. Operations & Systems Support (Approx. 30–35%)● Maintain and update internal systems, dashboards, and Google Sheets● Perform accurate data entry and data pulling from internal/custom-built tools● Learn and navigate proprietary software built by the engineering team● Ensure operational data is organized, up to date, and reliable2. Client & Team Operations Support (Approx. 30–35%)● Support internal teams by ensuring client-related workflows are organized● Act as a backend support layer for customer operations (non-client-facing)● Ensure internal team members have the information, files, and updates they need● Maintain task trackers and follow-ups related to client operations3. Executive Assistant Support (Approx. 30–35%)● Manage inbox and calendar for the founder● Track tasks, reminders, and deadlines to prevent missed items● Assist with scheduling, follow-ups, and internal coordination● Anticipate needs and proactively surface issues before they escalate4. Light Creative & Ad-Hoc Support (As Needed)● Use Canva or similar tools to make quick edits using templates (text swaps, simple visuals)● Perform very light video editing or graphic adjustments when speed is required● Support team members with fast turnaround requests using provided assets\nMust-Have Qualifications5+ years experience as a Virtual Assistant, Executive Assistant, or Operations AssistantExtremely high attention to detail and strong organizational skillsProactive and self-directed (does not wait to be told what to do next)Excellent written English communication (typing/text-based; no voice required)Highly responsive, reliable, and consistentStrong comfort with technology and learning new tools quicklyExperience working with founders or fast-moving startupsNice-to-Have QualificationsExperience supporting SaaS companies or marketing agenciesFamiliarity with Google Workspace, spreadsheets, and internal dashboardsExperience with data-heavy or operations-heavy rolesCanva or basic creative tool experienceBackground working with distributed, international teamsTools & SystemsGoogle Workspace (Gmail, Google Sheets, Docs)Internal/custom-built software toolsTask management and internal dashboardsCanva (basic usage, templates only)Additional tools introduced during onboardingSuccess MetricsAccuracy and reliability of operational dataInbox and calendar kept organized with no missed follow-upsTasks completed on time with minimal remindersFounder and team experience reduced friction and improved flowClear communication, responsiveness, and ownership of responsibilities\n$900 - $1,200 a monthFull-time (40 hours/week)Must have 4–5 hours of overlap with Pacific Time (California)Flexible schedule acceptable (early mornings or evenings PT are fine)\nWhy Join Assist World?100% REMOTE$50 birthday bonus$200 testimonial bonus$300 tenure bonus every 6 months$500 entry monthly raffleNO TRACKER. NO PROBLEM