Senior Technical Product Manager (Platform & Integrations)

About UsVirtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits  We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do. The ideal candidate for Virtuous embodies our values by:Asking questions with a spirit of curiosityGiving feedback freely with candor & grace, welcoming it in returnDisplaying a passion for philanthropy and technology Serving with joy. Everyone is willing to make the coffee!Celebrating the wins & milestones of others Assuming good intent & demonstrating trust in others Pursuing relationships with people different from themselves & creates space to be humanFind our core values & more here.Position SummaryWe’re looking for a Senior Technical Product Manager to own the Virtuous Platform & Integrations surface: our APIs, integration marketplace, strategic partner integrations, cross-product platform services, and the emerging world of agentic AI-powered integrations. This is a builder role at the intersection of product strategy, technical architecture, partner relationships, and AI, with direct influence on Virtuous’s growth trajectory.ResponsibilitiesIntegration Marketplace & EcosystemOwn and scale the Virtuous Integration Marketplace. Expand verified integrations, improve partner onboarding, drive adoption metricsDrive strategy and facilitate implementation of strategic integrations across Virtuous productsDevelop the broader Partner & Creator Network vision: an in-app resource hub for customer, partner, and community-generated templates, workflows, and resources across all Virtuous productsInfluence marketplace economics, quality standards, certification programs, and partner incentive structuresAgentic AI & Modern Integration PatternsDefine and execute Virtuous’s agentic integration strategy — MCP server support, n8n/Zapier native nodes, AI-powered workflow orchestrationBuild Virtuous’s position as an AI-forward platform that nonprofits and and our partners can extend through agentic workflowsStay ahead of the rapidly evolving integration landscape: evaluate, prototype, and ship capabilities that keep Virtuous at the leading edgeCollaborate with product squads to ensure AI capabilities extend through the integrations layerStrategic Integrations & Platform ServicesOwn relationships and roadmaps for strategic technology partnersManage cross-product integration surfaces and drive integration-related requirements — ensuring CRM+, Raise, Insights, Momentum, Volunteer, and Analytics work together seamlesslyOwn foundational platform integration servicesPartner Technical StrategyServe as the technical product voice in partner conversations — representing Virtuous’s platform capabilities, roadmap, and integration architectureCollaborate closely with Partner Marketing & Enablement to ensure partners have the technical resources, documentation, and support needed to build and sell on VirtuousHelp shape partner strategy on the technical side: which partners to invest in, what integrations to prioritize, how to structure co-development effortsInfluence partner-sourced pipeline and expansion revenue through better technical enablement and integration qualityYou Must Have5+ years of product management experience with at least 2 years focused on platform, API, or integrations products in a B2B SaaS environmentTechnical fluency: you can read API documentation, discuss REST architecture, understand webhook patterns, evaluate authentication schemes, and hold your own with engineers, even if you’re not writing production codeDemonstrated experience managing technology partner relationships — not just building integrations, but nurturing the human relationships that make ecosystems workStrong understanding of the modern AI-forward integration landscape: iPaaS platforms (Zapier, Make, n8n), API management, webhook infrastructure, and emerging agentic/AI patternsExperience with marketplace or ecosystem product management: building something that others build on top ofExceptional communication skills — able to translate between deeply technical partner engineering teams, business-focused revenue stakeholders, and executive leadershipSelf-directed and resourceful: comfortable operating with high autonomy in a fast-moving, lean organizationEvidence of customer-centric product development: discovery interviews, Jobs-to-Be-Done, opportunity mapping, or equivalent methodologiesHuman-centered, AI-forward. You believe technology should amplify human connection, not replace it. You get excited about AI that helps a fundraiser spend less time on manual work and more time building relationships.Builder, not maintainer. You’re energized by creating something new, defining strategy where none exists, building ecosystems from early foundations, shipping capabilities that change how customers work.Relational and technical in equal measure. You’re as comfortable whiteboarding API architecture with engineers as you are having a strategic conversation with a partner or executive leader.Urgency drives accountability. You thrive in environments where shipping matters, where outcomes beat ceremonies, and where the best idea wins regardless of title.Discovery-first. You validate problems before building solutions, using continuous discovery methodology. Regular customer touchpoints, opportunity solution trees, assumption testing, and AI-driven prototyping.Ship regularly. You work within our EPD Operating Model rhythms with outcome-driven accountability.Communicate relentlessly. You ensure the organization understands the what and why of every platform investment.Think horizontally. You think across the entire portfolio. Your decisions impact every product team and every customer.Nice To HaveExperience with AI/ML integration patterns, agentic AI frameworks, MCP protocol, or AI-powered automation platformsBackground in nonprofit technology, fundraising platforms, and the broader nonprofit spaceFamiliarity with Azure stack, .NET ecosystems, and Microsoft partnership dynamicsExperience with payment integrations, compliance requirements (PCI, HIPAA), or financial data flowsTrack record of influencing revenue outcomes through platform/integration strategy without directly owning a quotaExperience scaling an integration marketplace or partner developer program from early stage to growthWhat We OfferMarket competitive pay leveraging Carta dataEmployee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 daysWe value our employee’s work-life balance and encourage taking advantage of Unlimited PTOSupportive time off including paid volunteer days and company holidaysEmployer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)We pride ourselves on Community and host exciting company outings and events.We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.