Senior Product Manager - Fulfillment Technology (REMOTE)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!OVERVIEW:Welcome to Product Management at DICK’S Sporting Goods, where we specialize in delivering retail excellence along every aspect of the customer journey.Our mission focuses on crafting intuitive, easy-to-use products that span across our business. We are looking for a new team member who can bring product-market viability ideas that inspire, innovate and deliver elevated experiences for our customers and products.Every season starts at DICK’S!  As the seasons of sport come and go, our products go through a lifecycle all their own. In Omni Technology, we obsess over creating tools and services that allow our teammates to deliver Sport to our Athletes, anywhere. Our Omni Fulfillment platform keeps the promises we make to Athletes when they shop online. Like an Athlete, our technology focuses on speed, flexibility, durability, and resilience so that we are always ready for the next ‘play’.This role will be responsible for the product strategy and execution of the suite of technologies that enable end-to-end fulfillment operations, inclusive of order picking, packing, & pickup. You will lead a team to tackle physical problems with digital & experiential solutions aimed to improve speed, accuracy, customer satisfaction, and profitability. This involves defining and maintaining a comprehensive product roadmap, collaborating with engineering and design, and leveraging data to drive continuous improvement. A strong understanding of product management methodologies, metrics-driven analysis, and a human-centric approach are critical. Experience applying industrial engineering and lean manufacturing principles to digital product development, with a strong grasp of system integrations, data architecture, and platform interoperability, is required.As a Senior Product Manager, you will work closely with other product managers, product designers, software engineers and stakeholders to deliver innovative products and services that align to strategic priorities as well as achieve product-market fit. You will be viewed as a leader within the organization and deliver of high-quality products through the following:Product Vision & StrategyThe very essence of being a product manager is having a solid foundation to build upon. In this role, you will blend innovation, strategy and execution to deliver top-notch experiences to customers. You will define and establish a comprehensive vision, strategy and roadmap for your product within a modern development environment.Product OutcomesBe the “voice of the product” empathizing with customers and stakeholders! As a Senior Product Manager, you will set goals based on outcomes and measure progress towards those goals as well as alignment back to the business. That data then informs future product iterations and prioritization within your roadmap.Stakeholder EnablementBringing cohesion and coordination to domain level initiatives by blending strategy and tactics to achieve business results is essential in this role. You will interact with all functional areas of the company including product design, software engineering, leadership and portfolio stakeholder groups.Product-Market Fit & Go-to-Market StrategiesYou will develop compelling arguments for your product success in the market as well as launch strategies that are inclusive of ramp up, marketing and adoption strategies.DeliveryPart of the job is to manage the backlog. You will create effective user stories as well as lead backlog prioritization and management; performing testing of product features with engineers to ensure acceptance criteria is met, capture bugs and work towards defect resolution.Job Duties & ResponsibilitiesLeadership – How you expand your influence through strategy, decision making, coaching, and managementEnlist & Enable StakeholdersUses evidence-based influencing skillsManages complex stakeholder relationshipsConducts stakeholder identification workshops and creates stakeholder map by productCreates and communicates standard stakeholder touchpoints to maintain alignmentConducts stakeholder input sessions across various levels within the organizationLeads Framing exercises and facilitates the enablement of stakeholdersLeadership & People ManagementActs as a trusted expert, teammate and operations leader within your product domainUses organizational agility to influence teammates and peers without formal authorityEffectively mobilizes a team(s) and leads through uncertaintyActs as an agent of change within the organizationCreates a people-first culture where teammates thriveAdvocates for the Lean Product mindset and leads by exampleActively participates within the Product Community of Practice inclusive of coaching and mentoring responsibilitiesStrategy – How you understand and plan within a product team that solves customer problems and drives market impactForm Strategy & Prioritize WorkBuilds the roadmap, collaboratively with stakeholders, based on outcomesUses decision support tools to weigh the competing factors and objectives for a product(s)Effectively explains ‘why’ you prioritized the workLeads the creation of the vision and strategy for the product(s) that you support within a team settingCommunicates product strategy with dependent teams, stakeholders and leadershipDevelops core positioning and messaging for product, inclusive of developing the product marketing sales tools and collateralIdentify OpportunitiesUses data to discover customer pain pointsIdentifies the right problems and prioritizes for the best business outcomes, aligning to the overarching portfolio strategyIdentifies complex patterns in data and builds expanded research models in partnership with Product DesignUses advanced storytelling to capture the audience and drives alignment / decisionsLeads Product-Market Fit analysis, segmentation and buyer behavior for a product domainForm & Track KPIs/MetricsDevelops growth matrixes, manages product team budget, sets pricing to meet revenue and profitability goalsGathers data and conducts research to identify Product ROIEvaluates ROI and uses to develop business cases for potential opportunitiesMeasures adoption, usage data and business impact of launches to prove ROIBuilds product objectives and goals in collaboration with key stakeholdersDrives accountability through facilitated data-driven ROI ceremoniesRegularly reports out on progress towards goals as well as product healthIdentifies lagging and leading indicators to measure progress towards goals and outcomesExecution – How you support and provide oversight to the design and delivery of solutions to our customersAs a Senior Product Manager, you may support one or more product teams within a given portfolio.Deliver Products/FeaturesProactively identifies dependencies and mitigates risky assumptionsIdentifies and communicates risks associated with shipping featuresBuilds the release plan (who, what and when) including feature prioritizationCollaboratively builds the User Story map and corresponding user storiesWrites user stories to articulate work to be done by software engineering that support outcome deliveryWorks closely with software engineering to ensure delivery of products map to customer experience and business requirements within needed timelinesManages testing to detect and fix issues to make necessary improvementsManages third party partnerships, assessments and identification of potential opportunitiesLeads sprint planning or iteration planning meetingsRuns experimental, beta & pilot programs with early-stage products Participates in Agile ceremonies, including stand ups, demos and retrospectivesCommunicates with legal, compliance, security and other critical teamsQUALIFICATIONS:Candidates for this Role Should Have:An advanced understanding of Product ManagementAdvanced knowledge and application of human-centered design practicesUnderstanding of a product lifecycleUnderstanding of the software development lifecycleAbility to balance business objectives & customer needsSuccess in defining a cohesive product vision, strategies and roadmapAbility to speak to and application of complex product conceptsAdvanced go-to-market strategies resulting in successful product launchesCustomer-centric view into developing great product experiences and the ability to advocate on a customer’s behalfUse of market data, customer needs and innovative thinking to remain competitive in the domainIntermediate understanding of Scrum and application in a Product Management roleEffective facilitation, relationship building and collaboration skills to drive alignment across organizational peers and stakeholder groupsProven ability to influence cross-functional teams and leadership stakeholders without formal authorityAgility to move between product domains or portfolios as business needs ariseAdvanced written and verbal communication skillsCurious attitude and desire to learnAbility to know when to pivot or persevere based on data and learningsExperience working with third party vendorsAt DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidatesdo not use AI tools (like ChatGPT or others) during interviews or assessments.To ensure a smooth and secure experience, please note the following:Cameras must be onduring all virtual interviews.AI tools are not permitted to be used by the candidateduring any part of the interview process.Offers are contingent upon a satisfactory background check which may include ID verification.If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!This is a fully remote position.This role is not eligible for immigration sponsorship.#LI-KF1VIRTUAL REQUIREMENTS:At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.To ensure a smooth and secure experience, please note the following:Cameras must be on during all virtual interviews.AI tools are not permitted to be used by the candidate during any part of the interview process.Offers are contingent upon a satisfactory background check which may include ID verification.If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone! Targeted Pay Range: $95,200.00 - $158,800.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.