Senior Product Manager

Senior Product Manager, Salesforce Platform  Why This Role Matters  At Greenbox Capital, we are transforming how businesses access capital by building technology that simplifies underwriting, accelerates decisions, and improves operational efficiency. As a Senior Product Manager focused on the Salesforce platform, you will lead the roadmap for the systems that power our lending lifecycle across servicing, collections and Salesforce-driven operational workflows   Your work will ensure Salesforce and related systems operate as a cohesive platform that supports scalable growth, operational efficiency, and a seamless experience for both clients and internal teams.  This role reports to the Chief Operating Officer and partners closely with engineering and operations leadership.    What You’ll Do  Own the Salesforce platform roadmap supporting servicing, collections and underwriting workflows  Partner with engineering leadership to improve Salesforce data models, objects, and system integrations  Translate operational and underwriting needs into clear product requirements and development priorities  Design workflow improvements and automation that reduce operational friction and improve processing speed  Lead product discovery, backlog prioritization, and delivery coordination across engineering and business teams  Support product launches through documentation, training, and internal enablement  Expand utilization of Salesforce through improved reporting, integrations, and platform capabilities  Establish QA and UAT processes to improve release quality and reduce defects     What Success Looks Like   Product initiatives improve workflow efficiency and reduce manual processing  Product partners well with technology to deliver strong data infrastructure and design for easy use in workflows, reporting, and data analytics   Engineering teams receive clear, structured requirements that allow predictable development delivery  Internal stakeholders rely on the platform to manage workflows, reporting, and operational decision-making  New capabilities are adopted quickly because they align with how teams work  Measured through roadmap delivery predictability, product development cycle time, workflow adoption and reduction in manual processes     You’re a Strong Fit If You  Approach product management as a systems problem, not just a feature backlog  Enjoy breaking complex operational workflows into structured product solutions  Work comfortably with engineers, analysts, and operational stakeholders  Prefer validating ideas through prototypes, diagrams, and workflow exploration  Communicate clearly and confidently with both technical teams and business leadership    What You’ve Done Before  5+ years of product management experience delivering software products  Experience in fintech, lending, payments, or complex operational environments  Required experience owning products built on Salesforce or similiar CRM platforms  Experience improving workflows, automation, or operational decision systems  Exposure to underwriting, servicing, or credit workflows preferred  Tools and Expertise You’ll Bring  Salesforce platform knowledge  Product lifecycle management and Agile delivery  Analytics tools such as PowerBI, Tableau, Sigma, Looker, or Databricks  SDLC tools including Azure DevOps, Jira, Linear, or Shortcut  Vendor evaluation and integration experience    Benefits  💸 Competitive Pay 🌴 Flexible PTO 🏡 Remote — U.S. (Eastern Time hours) 🩺 Full Benefits Package — Health, Dental, Vision 🧠 Smart, Supportive Teammates