Senior Product Manager – Enterprise Platform (SaaS)

Pharos is hiring a Senior Product Manager to evolve the core architecture of our cloud-native platform for enterprise customers.This is not a feature delivery role. It is a platform ownership role.You will operate at the foundation of Pharos Cloud, shaping APIs, identity systems, enterprise integrations, and security capabilities that determine whether our platform scales cleanly in complex healthcare, manufacturing, and financial environments.If you are most energized by polishing UX, running growth experiments, or optimizing funnels, this role is not a fit. If you think in systems, care about architectural coherence, and enjoy working through hard tradeoffs with senior engineers, keep reading.Location: Remote. Must reside in and be authorized to work in the United States.Easy access to Rochester, NY preferred. - Up to 20% travel.Compensation: 145K – 155KRequired Skills & ExperienceOwned or materially evolved a multi-tenant B2B SaaS platform used by enterprise customersDeep fluency with APIs and identity and authentication systems, including SSO, RBAC, and session managementDemonstrated impact on platform-level architectureExperience supporting complex enterprise deployments or integrationsAbility to translate ambiguous enterprise requirements into durable product decisionsComfortable debating architectural tradeoffs with senior engineering leadersExperience in regulated industries such as healthcare, fintech, security, or government is a strong plus.What You Will OwnYou will own structural product decisions that strengthen enterprise readiness, including:System integrations and ingestion workflows across complex enterprise environmentsIdentity and authentication architecture, including SSO, RBAC, session management, and multi-user workflowsAPI clarity, consistency, and documentation standardsEnterprise security requirements, logging depth, and auditabilityFoundational infrastructure decisions that impact scalability and maintainabilityYour mandate is to make the platform stronger over time, not just ship incremental features. The work you drive should reduce architectural friction in enterprise deployments and improve long-term defensibility.What Success Looks LikeEnterprise integrations operate reliably in production without architectural reworkShared workstation and multi-user authentication flows are stable and scalableEnterprise security objections are addressed through concrete platform improvementsCore platform layers support future AI-driven observability and optimizationComplex enterprise deployments go live without structural retrofittingWhat Drives Success in This RoleYou talk in systems, not ticketsYou bias toward reliability, documentation, and maintainabilityYou make sound decisions with imperfect informationYou can extract the few structural changes that matter from messy enterprise conversationsYou are pragmatic about AI and focused on strengthening foundations rather than layering hypeWhy Pharos: Pharos is a stable, established technology company with a long history of serving enterprise and institutional customers. We combine the strength of an experienced organization with the opportunity to modernize and evolve our platform in meaningful ways.We offer a collaborative, low-ego culture, accessible leadership, and the opportunity to influence real product direction. Our comprehensive benefits program has been recognized as a “Great Benefits” award winner by Mployer.This is a place where experienced professionals can do serious, durable work in an environment that values long-term thinking and steady growth.Equal Opportunity Employer Statement: Pharos is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.