Senior Manager, Project Management - Marketing

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service. Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.The Impact You Will Make As the Senior Manager, Marketing Project Management, you will be the operational backbone that enables our University Partners to launch and grow high-impact online programs. You will lead a team of project managers and a portfolio of complex marketing initiatives—spanning website builds, digital media campaigns, lifecycle journeys, and new pilot initiatives—ensuring every project is delivered on time, within scope, and to the highest standard. Your leadership will directly shape how efficiently and effectively the Marketing organization operates, creating visible improvements in process, quality, and team performance that resonate throughout the business.How You Will Bring Our Mission to LifeWhat You Will Do:Lead the planning, scoping, execution, and delivery of multiple large-scale projects simultaneously, ensuring on-time, on-scope completionLead and oversee project scheduling and resource capacity within the marketing PM department; establish overall project status timelines and ensure team delivery is on time and within budgetCollaborate with Sr. Manager, Director, VP, and ELT-level stakeholders across multiple business functions to align priorities, identify dependencies, triage risks, facilitate trade-off discussions, and provide decision support in complex or constrained delivery scenariosDirectly manage a team of 3–6 project managers and project management specialists; set clear role expectations and performance standards, provide ongoing coaching and development, conduct quarterly performance check-ins and annual reviews, and address performance concerns proactively and constructivelyOwn, monitor and report on resource capacity of creative teams; use creative problem-solving to optimize utilization and reduce bottlenecks; escalate project prioritization concerns as neededLead project retrospectives and synthesizes key learnings for ongoing process improvementDevelop project documentation including roadmaps, workflows, status reports, and dashboardsEvolve project management systems to improve operations visibility, reporting, and capacity planningCreate onboarding plans and oversee training and development of new project management hires; educate internal stakeholders on marketing project management processes and toolsLead organizational and departmental process optimization efforts; develop and maintain team SOPs and champion adoption of improvements across the organizationChampion adoption and continuous improvement of project management and creative optimization toolsWhat Success Looks Like:University Partner marketing campaigns and digital projects launch on time and within scope, with minimal escalation or reworkThe project management team operates with high efficiency and strong cross-functional relationshipsClear, real-time visibility into resource capacity, enabling proactive planning and prioritizationSOPs and workflows are scalable, well-documented, adopted across the broader marketing organization, and continuously improvedHow Impact Will be Measured:Project on-time delivery rate and milestone adherence across the portfolioResource utilization and capacity planning accuracy for the creative teamsReduction in project escalations, delays, and reworkAdoption rate of new SOPs, tools, and process improvements introduced by the teamWhat You’ll Bring to the TeamExperience That Matters Most:7+ years of advanced experience in project or program management3+ years managing website and digital marketing projects; solid understanding of web project and digital marketing campaign workflows3+ years of experience as a people manager, with demonstrated success hiring, onboarding, dayto-day coaching, ongoing professional development, and addressing performance concernsDemonstrated ability to manage daily/weekly capacity of large, cross-functional managed resource teamsProven ability to develop scalable processes, create SOPs, and optimize workflows to streamline project schedulesAdvanced proficiency in project management tools and Microsoft Office Suite (SharePoint, Teams)Experience That’s Great to Have:5+ years in Higher Education, Creative Agency, or Online Program Management (OPM) environmentBachelor’s degree or higher in Marketing, Business, Project Management, Communications, or related fieldProject Management certification (PMP, Agile, or equivalent)Proficiency with Adobe Workfront, specifically with resource capacity planning featuresDemonstrated ability to manage and influence stakeholder expectations and alignmentStrong understanding of integrated marketing strategies including SEO, UX, digital, email, and social mediaAbility to effectively interact with a variety of teams (creative, UX, development, scrum masters, project managers, product marketers) at all levels of management within an organization (specialist, manager, director, VP, ELT)Strong analysis, collaboration, and problem-solving skills#LI-AD1Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.