Please send your resume at anila.dada@amyantek.com if you are interested in this 12 month contract with Health Services Cluster with a possibility of extension, If you are not interested, please feel free to pass it in your network for anyone looking for work.
Job Title: RQ08599 - Senior Systems Analyst- Avaya R10.x
Working Status: Hybrid - 3 days onsite/2 days remote
Location: 5700 Yonge Street, Toronto
Duration: 2025-04-01 to 2026-03-31
Note: Frequent travel is required
Must Have
- Avaya R10.x. : experience with deployment and patching
- Demonstrated knowledge in VOIP deployments, data networks, SIP, Session border controller (SBC)
- Knowledge of Avaya Aura System session manger, communication manger, gateways, Komutel, Dell servers, web servers, and some legacy technology, for example PBX, analog trunking
- Familiarity with SQL, linux ,windows 2016/19 server edition, encryptions TLS, SRTP , subnets, vlans, trusted/untrusted zones, DNS, VM(virtual Machines, hyper converge(HCI), IP, active directory (AD), NTP, VPN, remote desktop, PBX, PSTN
Description
- Providing highly specialized senior technical expertise in the development and implementation of Telephony Technology Replacement and processes including assess & document current stakes, and preparing remediation plan and technology impacts for followings at ambulance dispatch sites
- Avaya Aura and softphone front end
- PBX, Analog Trunking
- Automatic Call Distribution
- Voice Over IP (VOIP)
- Data Networks
- Session Initiation Protocol
- Session Border Controller (SBC)
- Servers (Linux, Windows, AD, VM’s)
- Providing highly specialized senior technical expertise in complex telephony technology related analysis and design, including adherence to any safety standards.
- Knowledge of Avaya Core/Enterprise Survivable Server (ESS) failover Configuration (R10 Specific)
- Knowledgeable in using Avaya ESS clusters/Server Role Configuration (OVA type and Virtual Machine Role - R10)
- Skillset using Avaya Communication Manager
- Collaborate with architects, analysts, and development team to configure and integrate components and third-party products, tools and solutions with the Avaya technology.
- Perform analysis, design, configuration, and implementation support for our platform
- Troubleshoot any arising platform issues and drive exploration of options, recommending solutions and / or preparing discussion for escalation.
- Extensive experience with issues management. (identification, pre-emption, mitigation, resolution)
- Develop required technical and test documentation and Document all results in appropriate repositories.
- Assist with development and running of unit tests, end-to-end flow tests, and cross browser testing
- Support development coding best practices, standards and frameworks for implementation by junior team members.
- Lead solution design and implementation of the monitoring solution for telephony.
- Work with new network project to coordinate telephony implementation readiness.