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Risk & Fraud Analyst

Betty
Full-time
On-site
Sofia, Sofia-City, Bulgaria

About us:


Betty is an innovative entertainment company pioneering at the intersection of real money online casino and casual mobile gaming. Accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.


Our Values:



  • We are honest - we value honesty in all aspects.

  • Bring the Olives - we offer premium customer experience.

  • Think Big - we believe in always striving for more.



Key Responsibilities:



  • Analyzing patterns and identifying potential issues related to customer’s behavior

  • Utilizing all available reporting tools to support your investigations

  • Monitoring transactions and ensuring regulatory compliance

  • Suggesting improvements to procedures and systems to improve efficiency

  • Monitoring account linkages

  • Working with colleagues in other departments to resolve account-related issues and prevent fraud

  • Assisting with third party processor risk queries

  • Reviewing gaming history

  • If necessary, liaising with players on account related issues via email to assist with resolving risk related account issues

  • Assisting management with daily workload reporting and task structuring/distribution


Requirements:



  • Track record in the iGaming industry with experience in risk management, fraud prevention, or a related field

  • Deep understanding of the iGaming ecosystem with focus on online casinos

  • Familiarity with fraud detection systems and risk management platforms used in the iGaming industry

  • Comprehensive knowledge of global gaming regulations and compliance requirements, including AML (Anti-Money Laundering) and KYC (Know Your Customer) protocols

  • Experience working with regulatory bodies and ensuring compliance with jurisdictional requirements in various iGaming markets

  • Proven experience in monitoring and analyzing transaction data to identify fraudulent activities and mitigate risks

  • Strong background in investigating fraud cases


What we offer:



  • Competitive salary

  • Premium Health insurance

  • Career and skills development opportunities

  • Fun and collaborative team environment

  • New modern office space