Remote Product Manager, Customer Unification & Profile Management

We have many opportunities available on our other career site pages. Click here to link to our careers page!Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!REMOTE OpportunityORHYBRID Opportunity in Northeast, OH or DFW, TXThe Product Manager for Customer Unification & Profile Management plays a pivotal role in managing initiatives focused on unifying customer data and optimizing profile management strategies. This position involves the development and execution of a strategic roadmap to enhance data integration, identity resolution, and profile activation, contributing to the organization’s customer data platform goals. The ideal candidate will possess strong leadership skills, a deep understanding of customer data management, and experience working in MarTech environments. This role includes managerial responsibilities and requires close collaboration with cross-functional teams.Lead product vision: Drive key areas shaping the future of audience management, customer reconciliation across multiple source systems and align across the business on definitions and merge policies in Adobe’s CDP (RTCDP).Align teams: Partner with engineering, IT, business, sales and marketing teams to deliver seamless user experiencesScale the platform: Evolve our system to move into near real time capabilities with ecommerce and sales, establish two way road maps of data flows and improve customer experience and personalization across the Adobe CDP and associated platforms.Measure: Set clear goals, metrics, and growth plans; conduct regular performance KPIs. Maintain data quality through validation, cleaning, and transformation standards.Monitor: Platform performance, reporting on key SLAs, risks, and improvements.Cross Functional: Collaborate with data science, analytics, marketing, product, and IT to align on priorities and strategy.Data Governance: Establish robust data governance and security aligned with business requirementsTechnical Implementation & ExecutionDefine and implement scalable, secure CDP architecture that unifies customer data across web, mobile, CRM, and transactional systems.Oversee design and optimization of ETL/ELT workflows for efficient data ingestion, transformation, and storage.Integrate CDP with Identity stitching, marketing automation, analytics, and CRM tools for omnichannel activation.Leverage modern cloud platforms (Redshift) and architectures (microservices, serverless, containers).What You’ll BringProduct leadership: 5+ years managing enterprise products, ideally in CDPs or related tech.Analytical mindset: Strong at synthesizing data and making smart, fast decisions.Roadmap ownership: Proven record of defining and executing ambitious, balanced product roadmaps.Clear communicator: Expert at turning complex ideas into compelling stories.Collaborative spirit: Team-oriented, curious, and aligned across functions.Key ResponsibilitiesStrategic Roadmap DevelopmentDevelop and execute a comprehensive strategic roadmap for customer unification and profile management initiatives in partnership with marketing and digital/IT teams.Align projects with the broader organizational goals, focusing on enhancing data integration, identity resolution, and profile activation.Product Management and DevelopmentLead the product lifecycle from ideation to deployment, including requirement gathering, prioritization, and roadmap creation for customer unification initiatives.Define product vision and strategy that leverages cutting-edge technologies to solve complex data management challenges.Requirement Translation and Prioritization:Capture and translate business needs into detailed product and technical  requirements, ensuring clarity and alignment with strategic objectives.Prioritize product backlog based on business value, impact, complexity, and strategic alignment, balancing input from various stakeholders.Vendor and Technology Partnership:Collaborate with third-party vendors and technology partners to explore and integrate solutions that support customer data unification and profile management.Evaluate emerging technologies and vendor offerings to identify opportunities for enhancing the organization’s customer data capabilities.QualificationsBachelor’s degree in Marketing, Information Technology, Business Administration, or related field5+ years of experience in a similar role, preferably with Adobe Mar-Tech stackProven experience in a product management role, focusing on customer data management or related fieldsStrong understanding of customer data platforms, identity resolution, and profile management solutionsDemonstrated ability to translate business requirements into strategic product roadmaps and actionable tasksExperience with Agile methodologies and project management tools.Excellent communication, problem-solving, and decision-making skills.Preferred Experience & Skills: Confluence, Sharepoint, Adobe Suite - AJO, AEPBenefits & PerksWe believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!The salary range for this opportunity is $105,500 - $151,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.