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Programme Manager (Payments)

Entain
Full-time
On-site
London, England, United Kingdom

Company Description

We’re Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 30+ well-known brands and over 29,000 people, but we all play for the same team. When we win, we win together.

Our vision is to be the world number one in betting, gaming and interactive entertainment by bringing moments of excitement into people’s lives. We will achieve this through our focus on sustainability and growth, driving change in the fast-paced world of entertainment.

Job Description

Role Purpose:

The Programme Manager will lead the end-to-end delivery of Entain’s Payments Transformation Programme, ensuring successful execution of a complex, multi-phase initiative designed to optimise payment performance, reliability, and scalability. This role will manage scope, timelines, risks, and benefits realisation, while driving strong governance and stakeholder engagement across multiple regions and functions. 

Key Responsibilities 

Programme Delivery: 

  • Plan, manage, and deliver the Payments Transformation Programme from initiation through to completion.

  • Ensure alignment with strategic objectives and business priorities. 

  • Manage dependencies, risks, and issues across multiple workstreams. 

Governance & Reporting: 

  • Establish and maintain programme governance structures. 

  • Provide accurate, timely reporting on progress, risks, and benefits to senior stakeholders. 

Stakeholder Engagement: 

  • Build strong relationships with internal and external stakeholders, including technology, finance, and operations teams. 

  • Act as a trusted advisor and escalation point for programme-related decisions. 

Change Management: 

  • Drive adoption of new processes and systems across impacted teams. 

  • Ensure readiness and smooth transition to new payment capabilities. 

Collaboration: 

  • Work closely with the wider Transformation capability to apply best-practice methods and standards. 

  • Coordinate with vendors and third-party partners where required. 

 

Qualifications

Skills & Experience 

  • Proven experience delivering large-scale, complex programmes in payments or financial services. 

  • Strong understanding of payment ecosystems, technologies, and regulatory considerations. 

  • Expertise in programme management methodologies (e.g., Agile, PMI, Prince2). 

  • Exceptional stakeholder management and communication skills. 

  • Ability to operate in ambiguity and adapt approaches to evolving priorities. 

Personal Attributes 

  • Highly organised and detail-oriented. 

  • Outcome-focused with strong problem-solving skills. 

  • Collaborative and resilient in fast-paced environments. 

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in London, you can expect to receive great benefits like:

 

  • Generous group bonus scheme
  • Hybrid working – 2 days in the office
  • Private medical insurance
  • Pension scheme – matched to 6%
  • Ability to buy and sell holiday
  • Free subscription to wellbeing app Unmind
  • Additional “It’s Your Game” day off to use at either Christmas or New Year
  • Entain & Enhance days – 2 paid days off to focus on your professional or personal development
  • Share save scheme

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

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