Product Manager

The Product Manager supports the development and improvement of Tilled’s payment platform by assisting with product initiatives across the product lifecycle from discovery and planning through launch and iteration. This role works closely with Engineering, Operations, Sales, and Customer Success teams to help deliver features that improve the partner and user experience.The Product Manager helps gather product requirements, maintain documentation, support cross-functional collaboration, and assist in bringing new features to market. This role is ideal for someone early in their product career who is excited to learn about the payments ecosystem and grow their product management skills in a fast-paced fintech environment.Location: This position is remote. We are not sponsoring visas for this role.Typical Hours for this Position: You must be flexible to work the hours of 8 a.m. - 5 p.m MST., Monday-Friday, regardless of location. A Day in the Life May Include:Supporting product initiatives from discovery through launch by working closely with Engineering and cross-functional teamsAssisting in gathering and documenting product requirements for new features and improvementsHelping create and maintain product documentation, specifications, and internal resourcesParticipating in development team ceremonies such as standups, sprint planning, and backlog refinement meetingsWorking with internal teams to collect feedback on product functionality and user needsHelping track feature development progress and communicate updates to stakeholdersSupporting internal teams by answering product-related questions and helping troubleshoot issuesMonitoring product usage data and assisting in identifying opportunities for improvementResearching competitors and industry trends within the payments ecosystemCollaborating with vendors or partners when needed to support product functionalityContributing to product roadmap discussions by gathering insights and feedback from internal teams and customersWhat You Have:1–2 years of experience in product management, product operations, business analysis, or a related roleExperience working in SaaS, fintech, payments, or technology environments is a plusStrong organizational skills and the ability to manage multiple projects or tasks simultaneouslyStrong written and verbal communication skillsComfort collaborating with both technical and non-technical teamsStrong problem-solving and analytical thinking skillsAttention to detail and an interest in improving processes and product experiencesA willingness to learn quickly and adapt in a fast-paced environmentAbility to work independently in a remote environmentWhat You May Have:Exposure to payments, fintech, or financial services productsFamiliarity with product management tools such as Jira, Notion, or similar platformsExperience working with APIs or technical integrations in a SaaS environmentExperience participating in agile or scrum development processesInterest in product strategy, product analytics, and customer experience improvementsCuriosity about the embedded payments and PayFac ecosystemTilled is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.