Product Manager

Product ManagerJob Title: Product ManagerBusiness Unit: ASPEN by CharterLocation: US/CAN RemoteTravel Required: Minimum up to 25% travel across North AmericaCompany SummaryASPEN by Charter is a leading provider of all-in-one dealership management software, helping equipment dealerships across North America run more efficiently, increase profitability, and scale with confidence. With over 40 years of industry experience, our platform and integrated solutions streamline sales, service, parts, rentals, reporting, and customer engagement from a single, connected system. Part of Constellation Software, ASPEN delivers mission-critical solutions trusted by hundreds of dealerships across agriculture, rural lifestyle, construction and golf & turf industries, enabling them to simplify operations and achieve long-term growth.Position SummaryWe are seeking a disciplined and passionate Product Manager to improve customer satisfaction by:Driving product enhancements based on customer feedbackReleasing more frequently and with minimal impact to customersImproving the visibility and predictability of enhancement requests and releasesMentoring our team in product management best practicesKey ResponsibilitiesOwn the research, ideation, development, launch, post-launch tracking, ongoing enhancements, and improvement of our dealer management system (ERP) to create strong outcomes for our customers and businessGather customer feedback to define product vision, roadmap, and growth opportunities within the core product. Develop business and product requirement documents to meet product strategiesLead R\&D teams to ensure the application delivers to requirements on time and meets business needsDevelop and manage relationships with manufacturers to create mutually beneficial partnerships and integrations on timeDrive adoption of new features, add-ons, and initiativesPlan and prioritize product feature backlog and development for the product. Drive consensus through customer focus groupsProvide backlog management, iteration planning, and elaboration of user storiesLead planning for product releases, set expectations for delivery of new functionalities, and facilitate internal and external trainingEvaluate competitors and the market for capabilities and emerging technology trendsWork collaboratively with Marketing to develop go-to-market strategies, core messaging, and enablement toolsTrack and report on product metrics to measure successRequired QualificationsPrevious working experience as a Product Owner for software productBachelor’s degree or equivalent, preferably in Computer Science or another technical fieldKnowledge of Agile process and principles; Certified Scrum Product Owner is a plusGood understanding of cloud technologies and experience with SaaS modelUser experience design experience (research, mapping opportunities, and developing concepts)CompetenciesStrategic thinker driving long-term product vision; strong business acumenCustomer Centric: passionate about delivering value and improving customer experienceStrong sense of urgency: get things done’ mindsetOpen to new ideas: high degree of intellectual curiosity, creativity, and willingness to experimentAnalytical: ability to digest a lot of information and convert into actionable insightsGoal driven ability to follow through and complete tasks to achieve specific goalsConscientious: deliberate, self-disciplined, organized, and dependableAssertive: directness in expressing oneself and in dealing with othersExcellent communicator with great people skillsFLSA Designation (US Only):ExemptSalary Range:The estimated base salary range for this role is USD$117,000.00 - USD$143,000.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.Other Compensation (US Only):This role will also be eligible for participation in a Company profit sharing bonus plan. Plan details will be provided to you upon hire.Benefits (US Only):Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).Time off (US Only):The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.#LI-HP1#DealerGroup