Product Manager

About Sentral Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at www.Sentral.com. What You’ll Do Support Sentral’s Technology department and Product Management in gathering requirements, data validation, and user story documentation for new and existing features. Leverage SQL and API’s queries to analyze and validate data flow across Sentral’s proprietary Booking Engine and connected third-party integrations. Identify and document data feed discrepancies, integration anomalies, and process gaps; collaborate with Engineering to drive resolution. Partner with Engineering to test and validate API integrations between core systems. Support UAT testing, release validation, and post-launch data monitoring to ensure system accuracy and performance. Create and maintain reports to provide visibility into product performance and data integrity . Collaborate with cross-functional stakeholders including Finance, Revenue Management, and Hospitality to translate data insights into product and process enhancements. Maintain documentation detailing product data flows, program logic, and dependencies. Assist in the continuous improvement of data flows across integrated systems such as Yardi, StayNTouch, Shift4, Iterable, and RiseIO Skills and Experience 3 - 5 years of experience as a Product Manager, Technical Analyst, or Data Analyst, ideally in a technology or digital product environment. Leverage SQL and modern data-exchange tools (API feeds, JSON, and webhooks) to analyze and validate both transactional and real-time integrations with multiple 3rd party systems Excellent analytical skills with a passion for connecting data insights to product and business outcomes. Effective communicator capable of explaining complex findings to both technical and non-technical teams. Experience with tools such as Jira, Power BI, Yardi, StayNTouch or Postman is a plus. Background in hospitality, multifamily housing, or property management technology preferred. Self-starter with strong attention to detail, a growth mindset, and the ability to manage multiple priorities in a dynamic environment. A collaborative spirit and empathy, true to Sentral’s culture of Service First, Make Each Other Better and Think Like an Owner. Why Sentral You’ll join a team of innovative, people-first professionals shaping the future of flexible living. Here, your analytical skills will directly impact how technology powers our communities, improving experiences for residents, guests, and teams across the country. HQ Team Perks + Benefits Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars *Premiums apply for spouse, dependent, or family coverage plansPlan in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.Flexible Time Off: Sentral fosters a balanced work lifestyle by offering flexible paid time off, 11 paid holidays, and Enrichment Hours for volunteering or career development!Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.