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Principal Technical Program Manager/ Product Manager

Sony
Full-time
Hybrid
Worldwide
$235,000 - $255,000 USD yearly
Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content—and the creators—they love. Our mission is to unlock meaningful, data-driven engagement across Sony’s entertainment ecosystem, from games and anime to music, film, and live experiences—empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency.  If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what’s possible in the realm of engagement. To learn more visit: www.sony.com/en/SonyInfo/technology/stories/entries/sep_introduction/POSITION SUMMARY SEPS is seeking a Principal Technical Program Manager / Product Manager to drive the strategy, planning, and execution of large-scale, multi-year platform initiatives with global impact. This role operates at the intersection of product management, platform engineering, and business strategy.You will partner closely with Product Management, Engineering, Design, and Business leaders to define product outcomes, align roadmaps, and ensure successful delivery of platform capabilities that enable Sony teams and partners to build, scale, and monetize engagement experiences. Your work will directly influence platform adoption, customer value, and long-term ecosystem growth.JOB RESPONSIBILITIES Product & Platform LeadershipOwn the end-to-end execution of highly complex, platform-level initiatives that support SEPS product vision and roadmap. Translate high-level business goals into clear product outcomes, milestones, and success metrics, especially in ambiguous or early-stage problem spaces.Product Strategy & Roadmap AlignmentPartner with Product Managers and Engineering leaders to shape and align multi-quarter and multi-year roadmaps. Ensure prioritization reflects customer impact, platform scalability, technical feasibility, and business value.Stakeholder & Executive ManagementAct as a strategic partner to executives and senior leaders across Product, Engineering, Marketing, Finance, Legal, and Go-To-Market teams. Communicate product progress, risks, trade-offs, and dependencies with clarity, enabling informed, outcome-driven decision-making.Cross-Functional DeliveryDrive tight alignment across product discovery, delivery, and launch activities. Connect technical execution with customer needs and business objectives, ensuring platform capabilities are delivered in a way that accelerates adoption and unlocks downstream product innovation.Risk, Dependency & Portfolio ManagementIdentify and manage risks, technical dependencies, and organizational constraints that impact product delivery. Proactively develop mitigation strategies to protect roadmap commitments and long-term platform health.Organizational & Resource OptimizationInfluence operating models, team structures, and investment decisions to improve delivery velocity and product quality. Help scale product and platform processes that support global, multi-team execution.Technical & Product AcumenLeverage strong technical understanding to partner effectively with engineering teams, guide architectural discussions, and ensure product decisions balance short-term delivery with long-term platform sustainability.Continuous Improvement & Product ExcellenceChampion product and delivery best practices across SEPS, including roadmap hygiene, metrics-driven execution, and continuous learning. Mentor program and product leaders to elevate organizational maturity.Culture & LeadershipModel calm, clarity, and accountability in high-ambiguity environments. Serve as a mentor and role model, fostering a culture of ownership, transparency, and customer-centric thinking.Honesty, trustworthiness, and ethical conduct are material requirements for this role.QUALIFICATIONS FOR POSITION Your qualifications and experience should include:  15+ years of experience leading complex, high-impact platform or product initiatives in fast-paced, technology-driven environments.Strong track record partnering with Product Management to define strategy, roadmaps, and measurable outcomes.​Outstanding communicator across all levels of management, with exceptional written and verbal skills. Strategic thinker with strong decision-making skills under pressure. Experience managing programs with heavy interdependencies across disparate engineering (JIRA) and business (non-JIRA) systems. Track record of driving clarity and resolution in ambiguous or high-stakes situations. Strong judgment in issue escalation, with the ability to resolve challenges independently when possible. Experienced mentor, committed to growing team members and advancing PMO practices. Deep knowledge of Systems Development Lifecycle (SDLC) and Agile/Scrum methodologies. Experience in the video game industry. Understanding of Japanese workstyle, culture, and language. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology”.  Benefits:     SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.     What we offer you:  Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)   ​Employee assistance plan and comprehensive behavioral health benefits  Fertility benefits, including surrogacy, and adoption assistance programs    Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children   Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance   Short-term & long-term disability plans    Paid parental and caregiver leave    401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting  Education assistance and student loan programs     Other Programs:   Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)  Referral bonuses (subject to eligibility)    Matching gift program    A wide variety of employee business resource groups (EBRGs)    ​Special discounts on Sony products, offered exclusively to Sony employees  Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)    Annual incentive bonus   The anticipated annual base salary for this position is $235,000 to $255,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  #LI-KD1SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.Disability Accommodation for Applicants to Sony Corporation of AmericaSony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings.  We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com.  Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process.  If you have any doubts about the authenticity of a job posting or communication, please contact careers@sonyusa.com before submitting any information.Right to Work (English/Spanish)E-Verify Participation (English/Spanish)
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