Principal Product Manager, Identity

About Blackhawk Network: Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Hybrid flexibility: At Blackhawk Network, you’ll enjoy the best of both worlds—focused remote work plus in-person collaboration on Tuesdays and Wednesdays, our regular in-office days at our Pleasanton headquarters. This rhythm gives you the tools, connection, and autonomy you need to make a real impact. Overview: At the core of every experience across BHN's ecosystem is Identity — how we know our users, build trust, and enable seamless interactions. We're looking for a Principal Product Manager, Identity to define and lead our company-wide identity strategy, establishing a unified layer that connects users across products and enables secure, scalable, and frictionless experiences. You'll love this job if...You want to own one of the most critical platforms at BHN — the identity layer that powers every user interaction across our ecosystem.You're energized by shaping how millions of users onboard, authenticate, and engage across B2C, B2B, and partner experiences.You thrive at the intersection of platform strategy, security, compliance, and user experience, and you want to build the scalable foundation that unlocks trusted, personalized experiences across all of our products. Responsibilities:  Define and drive the end-to-end identity strategy across recipients, partners, and enterprise customersEstablish the Person model and unified identity layer across products and domainsBuild a capability-driven platform for authentication, identity lifecycle, and consent managementDefine what should be centralized vs. domain-owned, enabling teams while maintaining consistencyPartner with Engineering, Risk, Compliance, Legal, Data, and GTM teams to align on identity strategy and executionLead cross-functional discussions to balance user experience, security, and regulatory requirementsTranslate strategy into clear product requirements, user flows, and a prioritized roadmapDrive execution across multiple teams, ensuring delivery of a cohesive identity platformOwn end-to-end identity experiences including onboarding, authentication, and lifecycle managementDefine and track key metrics across conversion, drop-offs, and trust signalsLeverage industry trends and competitive landscape to evolve identity capabilities Qualifications:  BA/BS in Engineering, Computer Science, or related field12+ years of product management experience with strong exposure to platform or complex systemsExperience defining and scaling cross-product or shared services platformsStrong understanding of identity, user lifecycle, and access modelsProven ability to operate in ambiguity and drive clarity across multiple stakeholdersExperience leading end-to-end product strategy and execution across cross-functional teamsExpert in writing specs, use case flows, and stakeholder managementProficiency with Scrum/Agile methodologiesStrong analytical, problem-solving, and communication skills (written and oral) Preferred QualificationsMBA or equivalent experienceExperience in payments, fintech, or regulated environmentsExposure to identity, fraud, or risk systemsExperience working with enterprise and partner ecosystemsFamiliarity with modern authentication and identity patterns (e.g., OAuth, SAML, FIDO, decentralized identity) We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results.  Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work. #LI-DNI Benefits: Salary Range for California Residents Only: $170,360.00 to $230,000.00Salary Range for Illinois Residents Only: $129,620.00 to $175,000.00 Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.  EEO Statement: Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.