People Operations Partner

RokkerX is a managed services provider that is all about bringing together top-notch teams in key spots around the world to help grow businesses in the iGaming industry.  We value different cultures, take good care of our team, and make sure everyone has a great place to work together. In simple terms, RokkerX wants to help people and businesses everywhere reach their full potential by creating a supportive and dynamic global community. 

The opportunity: 

This is an exciting opportunity for a motivated professional to take ownership of HR, payroll, and office operations in our Sofia office. As a People Operations Partner, you will play a key role in shaping an efficient, compliant, and engaging workplace environment.
In this role, you will combine HR administration and office operations to ensure the smooth day-to-day running of our local operations. You’ll act as the vital link between employees, external partners, and the wider HR and Finance teams, helping to create a workplace where people can do their best work. 

Key responsibilities: 

• Oversee and coordinate all HR administrative processes across the employee lifecycle, including contracts, onboarding, offboarding, and record keeping. 

• Manage the monthly payroll process in collaboration with external payroll service provider, ensuring accurate data submission and timely reporting. 

• Maintain employee records and HR systems in line with Bulgarian labor law. 

• Facilitate the onboarding process for new employees, ensuring all tools, equipment, and documentation are ready for a smooth start.   

• Support policy rollouts, employee engagement initiatives and internal communications.

• Act as a first point of contact for employees’ HR or administrative queries, providing timely and effective support. 

• Oversee the smooth daily functioning of the office, ensuring a safe, organized, and welcoming environment that meets all operational, facility, and health and safety requirements. 

• Handle procurement of office supplies, IT equipment, and other operational items, maintaining
  appropriate stock and documentation. 

• Manage relationships with external vendors and service providers (cleaning company, building management, IT, utilities), ensuring consistent, high-quality service delivery. 

• Coordinate and organize company events, team-building activities, and visitor arrangements. 

• Respond to operational issues in a timely and reasonable manner, ensuring minimal disruption to business activities. 

• Track and manage local operational and HR-related expenses, ensuring accuracy, proper documentation, alignment with approved budgets, and timely reporting to Finance. 

• Manage vendor contracts and service renewals, including basic review and negotiation within company guidelines, escalating where necessary. 

• Ensure compliance with Bulgarian employment regulations, company policies, and data protection standards, coordinating with external legal advisors as required. 

This could be ‘you’ if you can demonstrate: 

• 2-3 years of experience in HR administration, people operations, or office/operations management. 

• Strong knowledge of Bulgarian labor law, payroll procedures, and compliance requirements. 

• Proven experience managing vendors, contracts, and basic budgeting processes. 

• Excellent organizational and communication skills with strong attention to detail. 

• Proactive, solution-oriented, and comfortable operating in a fast-paced, international environment. 

• Strong interpersonal, communication, and negotiation skills, with the ability to build relationships at all levels of the organization. 

• Fluent in Bulgarian and English (written and spoken). 

• Confident user of MS Office and HR systems. 

Why join our team?  

Step into a role that will profoundly impact your career trajectory. Beyond just a job, you'll join forces with a leading team of industry experts - exceptionally skilled professionals who happen to be nice and friendly people as well.   

Apart from this, we offer a compelling package that recognizes and rewards your contribution:  

• Remuneration package that meets the highest industry standards.  

• Performance-based Bonus Plan that reflect your achievements and contributions towards our shared objectives.  

• Comprehensive Private Healthcare, with Dentalcare too. 

• Enjoy daily meals with our Food Vouchers. 

• Free Gym Membership to keep you healthy and energized. 

• Get around with a complimentary Public Transport Pass. 

• Exclusive invites to our Social Events and Gatherings. 

• Convenient Car Parking in the office. 

Join us to not only advance your career but also to become part of a dynamic team that values growth and excellence.