Part-Time Office Support Administrator (Mornings)

The part-time Office Support provides front of house coverage and operational support during the morning hours to ensure our office opens smoothly, is safe and welcoming, and that staff and visitors receive timely assistance. The role will work closely with the Office Manager and will focus on reception coordination, meeting room readiness, H&S checks/logging, mail & couriers, supplier liaison, and general administration. 

Please note, due to the nature of this role, it will be required to be on-site 5 days per week.

The role will initially be based from our Hammersmith office, however we are moving offices in the summer to new offices in the Waterloo area. 

Key responsibilities: 

Front & back of house & visitor coordination 

• Meet and greet external guests; coordinate with the building’s reception desk on sign in, announcements, and escort protocols; ensure a friendly but professional first impression.  


• Liaise with staff and manage guest visits, host notifications, and temporary passes in line with building procedures and company policy as well as providing refreshments and catering. 


• Perform morning “office checks” (workspace readiness, safety signage, escape routes unobstructed, kitchens stocked, print areas tidy) and log completion; escalate issues to Facilities/landlord as needed. 


• Prepare meeting rooms (layout, supplies), check AV/VC setups, and coordinate with IT for any issues identified before meetings are scheduled to start. 


• Positive feedback from hosts/visitors; minimal wait times at reception.  

Health & Safety (support & logging) 

• Assist with scheduled H&S checks and recordkeeping (e.g., daily escape route checks; weekly fire extinguisher visual checks; monthly checks on first aid stock) and report findings to the office manager. 

Mail, couriers & deliveries 

• Receive morning post and courier deliveries and distribute items; arrange outbound shipments via approved portals/providers. Ensure all items are tracked and log when packages have been delivered. 

Facilities & vendor liaison 

• Act as first point of contact 08:00–12:00 for building issues (heating, lifts, power downs, access), coordinating with the managing agent/office manager and tracking resolutions.


• Support the office manager with vendor coordination (cleaning, maintenance etc) and keep contact lists and vendor documentation up to date.  

IT & People team coordination (morning support) 

• Flag urgent office/IT matters identified during room checks; align with the regular London Office/IT catchups and People touchpoints as needed.  

General administration 

• Maintain reception/office supplies; process invoices/purchase requests for consumables. Research new suppliers, event locations, create posters for events. Create spreadsheets, PowerPoints, word documents as requested for various admin logs and adhoc admin. 

Skills & experience 

• Strong customer service, communication, and problem-solving skills; ability to prioritise and multi-task, keep calm under pressure and think outside the box. 


• Proficiency with Microsoft 365 (Outlook, Teams, Word/Excel)  

Nice to have / certifications 

• First Aider or Fire Warden certification (or willingness to train).