Oracle EPM FCCS Application Support Specialist

Your role in the Team

As the Oracle EPM FCCS Application Support Specialist, you will be the lead functional and technical support resource for Oracle Cloud Enterprise Performance Management, with primary ownership of Financial Consolidation and Close Cloud Service. Following implementation, you will help ensure that FCCS is stable, controlled and ready to support each financial close and consolidation cycle.

Based in Manila and working with an international Finance and Technology team, you will partner with Group Finance, local finance teams, IT and implementation partners to resolve issues, maintain the application and deliver controlled improvements. You will combine strong accounting and consolidation knowledge with hands-on Oracle EPM expertise, clear stakeholder communication and a disciplined approach to support and change management.

What you will be doing:

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  FCCS Application Ownership: Provide day-to-day Level 2 and Level 3 support for FCCS after go-live, including incident triage, root-cause analysis, service restoration, problem management and user guidance.
  
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  Close and Consolidation Support: Provide hands-on support during month-end, quarter-end and year-end close cycles. Monitor consolidation runs and resolve issues affecting currency translation, intercompany eliminations, journals, ownership, minority interest, cash flow and financial reporting.
  
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  Application Administration: Maintain FCCS dimensions, hierarchies, metadata, member properties, forms, rules, substitution variables, security roles and other application configuration in line with approved governance.
  
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  Data Integration and Reconciliation: Support data loads from Oracle ERP and other source systems through Oracle EPM Data Integration or Data Management. Maintain mappings and load processes, investigate rejected records and reconcile source, FCCS and reported balances.
  
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  Monitoring and Troubleshooting: Monitor application health, scheduled jobs and integrations. Use logs, diagnostics, Smart View, EPM Automate and available REST services to identify and resolve data, performance, access and calculation issues.
  
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  Change and Release Management: Assess requests, configure approved changes and maintain appropriate documentation and migration controls across environments. Review Oracle Cloud EPM monthly updates, evaluate impacts and coordinate regression testing and deployment readiness.
  
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  Testing and Deployment: Prepare test scenarios and support system, integration, regression and user acceptance testing for fixes, enhancements, integrations and releases. Validate production outcomes and maintain traceability to approvals.
  
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  Controls and Audit Support: Operate within Finance and IT control frameworks, including access controls, segregation of duties, change evidence, close controls and audit support. Maintain procedures, configuration records and a clear support knowledge base.
  
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  Continuous Improvement: Identify recurring issues, automation opportunities and process improvements that increase close reliability, data quality, control and user experience across the Oracle EPM landscape.
  

Who we are looking for:

Education and Professional Background

• Bachelor’s degree in accounting, Finance, Business, Information Systems or a related discipline.
• Professional accounting qualification or equivalent practical consolidation and group reporting experience is preferred.

Previous Experience

• At least 5 years of experience supporting or delivering Oracle EPM solutions, including substantial hands-on experience with FCCS in a production environment.
• Participation in at least one end-to-end FCCS implementation, rollout or major enhancement, followed by operational support experience.
• Proven experience supporting complex financial close and consolidation processes in a multi-entity, multi-currency organisation.
• Experience working with implementation partners or managed service providers and operating within incident, problem, change and release-management processes.

Oracle EPM FCCS Knowledge

• Strong functional knowledge of group consolidation and close, including currency translation, intercompany matching and eliminations, journals, ownership structures, minority interest, retained earnings and cash flow reporting.
• Hands-on FCCS configuration and administration experience covering dimensions and metadata, consolidation and calculation rules, forms, journals, approvals, security and reporting.
• Practical experience with Oracle EPM Data Integration or Data Management, data load rules, mappings, drill-through and reconciliation of source-to-target data.
• Working knowledge of Smart View, EPM Automate and Oracle EPM Cloud migration and snapshot processes. Experience with REST APIs, scripting, SQL or automation is advantageous.
• Understanding of Oracle Cloud EPM monthly update management, regression testing, environment management, service monitoring and performance troubleshooting.
• Experience integrating FCCS with Oracle Fusion Cloud ERP is advantageous, but the core requirement is deep Oracle EPM and FCCS capability.

What we offer:

Our roles offer more than just a job, you’ll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:

• Financial: Competitive salary and bonus schemes.
• Hybrid working: Our employees can work from home up to 40% of the time with 60% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
• Paid Time Off (Service incentive leave): You’ll be entitled to 30 days leave on an annual basis, and an extra day for your birthday.
• Healthcare and Wellness: Tools and services to help support your well-being, including support with mental health and financial education.

More about evoke

We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction, and ambition for the business. There couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers. That’s the future. That’s evoke.

At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

Apply

At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.

 Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.

Apply today to kickstart your application with the evoke Family!