Middle Client Delivery Manager
GR8 TechGR8 Tech builds B2B iGaming platforms for operators who play to lead.
We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.
With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.
Our ambition drives us. Our people make it real.
If you’re a challenger in spirit and a champion in action — join us.
Why this role exists:
This role exists to own and scale technical client onboarding at GR8 Tech — turning complex integrations into predictable delivery, strong client partnerships, and a fast transition to business-as-usual.
What you’ll drive:
End-to-end client onboarding delivery
- Own technical onboarding and integration projects from kickoff to BAU handover.
- Ship predictable outcomes by driving multiple parallel deliveries, managing risks, and keeping execution on track.
- Unblock day-to-day delivery challenges and make fast decisions when priorities shift.
Client partnerships and cross-functional alignment
- Act as the main delivery partner for clients during onboarding, building trust through clarity and execution.
- Align closely with Sales, Account Managers, and engineering teams to ensure delivery commitments match client and business goals.
- Coordinate cross-functional teams and dependencies across platforms, integrations, and APIs.
Scalable delivery operations
- Build and improve scalable delivery processes together with the Lead of Global Delivery.
- Optimize tools, workflows, and KPIs to increase delivery speed, quality, and transparency.
- Standardize onboarding practices to enable consistent, high-quality delivery as the client portfolio grows.
Team leadership and growth
- Lead and grow a team of technical delivery experts, fostering ownership and accountability.
- Scale the team’s impact and responsibilities as onboarding volume and complexity increase.
What makes you a GR8 fit:
Must-have
- 3+ years of IT delivery management experience leading technical projects and teams in a client-facing environment.
- Strong B2B client delivery background with ownership of end-to-end execution.
- Solid iGaming industry knowledge and understanding of platform-based products.
- Hands-on experience with technical integrations, APIs, or complex onboarding flows.
- Proven ability to lead teams of 10+ people while running multiple projects in parallel.
- Strong understanding of SDLC, Change Management, Release Management, and Agile/Scrum practices.
- Fluent English; proficiency in Ukrainian or Russian.
Nice-to-have
- Experience improving delivery processes, KPIs, and operational efficiency at scale.
- Advanced use of JIRA, Confluence, and delivery monitoring tools.
- Knowledge of Turkish.
Why you’ll love working here:
Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.
Work-life & support
- Paid maternity/paternity leave + monthly childcare allowance.
- 20+ vacation days, unlimited sick leave, emergency time off.
- Remote-first + tech support + coworking compensation.
- Team events (online/offline/offsite).
- Learning culture with internal courses + growth programs.
Our culture & core values:
GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.
FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we’re resilient, ready, and always have a plan.