Marketing Operations Specialist

About OnePayOnePay is the consumer fintech trusted by millions of Americans to make money better.Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:Ready to runHungry and driven by urgencyExceptional at what they do, with low egoComfortable operating in motionThe RoleAs a Marketing Operations Specialist, your mandate is to help deliver our value proposition to customers through elegant, relevant, and targeted communications. This role will impact OnePay's vision by testing and deploying campaigns to drive customer engagement, supporting our rapidly growing product roadmap, and communicating the launches of new products, solutions, and features. You will work closely with the Product Marketing, Product, and Engineering team(s) while focusing on execution excellence. You will:Groom technical communication requirements and project requestsDevelop, test, and deploy customer journeys, including assessing product and strategic objectives, platform capabilities and data needsOwn the end-to-end build and execution of marketing and transactional communications across email, push, in-app messages, and SMSIdeate and implement QA efficiencies and automated solutionsTroubleshoot and problem-solving production issues as they ariseVerify adherence to relevant industry standards and regulations (e.g., data protection and privacy laws)You Bring2-3 years of relevant experience in Quality Assurance, specifically in cross-channel marketing communications1–2 years managing CRM automation in a high-volume B2C tech or e-commerce environmentExpert proficiency in HTML, CSS; ability to both write and edit code.Technical experience in building automation flows with CRM and ESP platforms such as Braze or IterableExperience analyzing business requirements and implementation tools for QA consumptionDrive and proactivity - everyone here is a builder and executorPreferred QualificationsKnowledge of SQL, Liquid, Handlebars, and JSONExperience managing multiple products or brands, cross-functionallyWorking knowledge of FigmaExperience with Branch and SegmentData-driven, detail-obsessed problem solver who loves mining insights, iterating fast, and owning deliverability, compliance, and error-free deploymentsClear communicator & agile collaborator who translates technical constraints into business terms and thrives in cross-functional sprints and dynamic roadmapsWhat We OfferCompetitive base salary, stock options, and health benefits from Day 1401(k) plan with company matchRemote-friendly (US), flexible time off (FTO), and opportunities for growthA high-growth, mission-driven, inclusive culture where your work has real impactStandard Interview ProcessInitial Interview with Talent PartnerTechnical or Hiring Manager InterviewTeam InterviewExecutive InterviewOffer!Equal Employment OpportunityTo build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.