Marketing Operations Director

Marketing Operations DirectorLocation: Remote / HybridReports to: SVP, MarketingAbout the RoleWe’re looking for a Marketing Operations Director to build the operating backbone of our marketing engine as we scale. This role sits at the intersection of strategy, systems, data, and execution, enabling marketing to move faster, smarter, and more predictably.As a fast-growing software company, we need someone to help us develop repeatable, measurable, revenue-driving marketing, with an AI-forward mindset. You’ll own the infrastructure that makes that possible—processes, platforms, analytics, and cross-functional alignment with Sales, RevOps, and Product.What You’ll DoMarketing Systems & InfrastructureOwn and optimize the marketing tech stack (e.g., CRM, marketing automation, attribution, analytics tools)Partner closely with Sales Ops / RevOps to ensure clean data flow across the funnelLead implementation, integration, and ongoing optimization of tools and platformsFunnel, Attribution & AnalyticsDefine and maintain funnel metrics from lead → MQL → SQL → revenueBuild dashboards and reporting that drive decision-making (not vanity metrics)Own attribution models and performance measurement across channelsEnsure data integrity, governance, and documentationProcess & Operational ExcellenceDesign scalable marketing processes (campaign planning, launches, lead routing, SLAs)Improve operational efficiency through automation and clear workflowsCreate playbooks and documentation to support a growing teamCampaign EnablementPartner with demand gen, content, and product marketing to operationalize campaignsManage campaign setup, QA, segmentation, and post-launch analysisEnable experimentation through testing frameworks and performance insightsCross-Functional LeadershipAct as a strategic partner to Sales, Customer Success, Finance, and ProductTranslate business goals into operational requirementsHelp align GTM teams around shared definitions, metrics, and outcomesWhat We’re Looking ForRequired5-10 years of experience in Marketing Operations, Revenue Operations, or Growth OpsDeep experience with CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Marketo)Experience using AI tools such as Anthropic to build workflows and enable visualizationStrong analytical skills and comfort working with data, dashboards, and reportingProven ability to design processes that scaleExperience partnering with Sales / Rev Ops in a B2B environmentNice to HaveExperience in a high-growth environmentFamiliarity with attribution tools, CDPs, or BI tools (e.g., Looker, Tableau, Amplitude)Understanding of PLG or hybrid sales motionsExperience supporting both inbound and outbound motionsHow You’ll Be SuccessfulMarketing leaders trust your data and insights to make decisionsCampaigns launch smoothly and scale without breaking systemsFunnel metrics are clearly defined, visible, and improvingMarketing and Sales operate from a shared source of truthThe team spends less time fixing processes and more time driving growthWhy Join UsHigh-impact role with ownership over how marketing scalesDirect influence on revenue outcomesPartner with senior leaders across the companyCompetitive compensation, equity, and benefitsAbout JumpJump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals.Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more.Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney.Jump is Jump is backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi. Jump’s team values are High Velocity, World Class, and Direct + Kind + No Drama. Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere.Compensation[Competitive salary and variable compensation or the range]EquityMedical, dental, vision benefits401k available